Microsoft’s Xbox Is Planning More Cuts After Closing Down Bethesda Studios

The sudden closure of several video-game studios at Microsoft’s Xbox division was the result of a widespread cost-cutting initiative that still isn’t finished.

This week, Xbox began offering voluntary severance agreements to producers, quality assurance testers and other staff at ZeniMax, which it purchased in 2020 for $7.5 billion (roughly Rs. 6,26,28 crore), according to people familiar with the company’s plans. Others across the Xbox organization have been told that more cuts are on the way.

A spokesperson for Xbox declined to comment.

Employees were shocked by the unexpected shuttering Tuesday of three Xbox subsidiaries and the absorption of a fourth. The closures included Tokyo-based Tango Gameworks, which last year released the critically acclaimed action game Hi-Fi Rush. Tango was in the process of pitching a sequel, said the people, who asked not to be identified discussing nonpublic information.

During a town hall with ZeniMax staff on Wednesday morning, Xbox president Matt Booty praised Hi-Fi Rush but did not specify why the company had shut down the development studio behind it, according to three people who were in attendance.

Speaking about the closures more broadly, Booty said that the company’s studios had been spread too thin — like “peanut butter on bread” — and that leaders across the division had felt understaffed. They decided to close these studios to free up resources elsewhere, he said.

Booty added that the shutdown of subsidiary Arkane Austin, the longtime developer of games such as Prey, was not connected to the performance of its new multiplayer game, Redfall, a critical and commercial flop.

Before its closure, Arkane had been looking to return to its roots by pitching a new single-player “immersive sim” game, such as a new entry in the Dishonored series, according to the people familiar.

Jill Braff, head of ZeniMax studios, said in the town hall that she hoped the reorganization would allow the division, which also develops Fallout and Doom, to put more focus on fewer projects. “It’s hard to support nine studios all across the world with a lean central team with an ever-growing plate of things to do,” she said, according to audio of the meeting reviewed by Bloomberg.

“I think we were about to topple over,” she added.

Both Tango and Arkane released games last year and were looking to hire additional staff as they pitched new projects, which Booty and Braff suggested was the main factor behind their closures. Shinji Mikami, Tango’s founder and studio head, departed last year.

These cuts at Xbox come amid a wider contraction in the video-game industry due to economic shifts following a period of rapid growth during the pandemic. Recently, Microsoft’s gaming division has expanded more than any of its competitors via the acquisitions of ZeniMax and Activision Blizzard for more than $76 billion combined. In February, Microsoft cut 1,900 jobs, mostly at Activision Blizzard.

The massive Activision Blizzard acquisition has ramped up scrutiny on the Xbox division from leaders at Microsoft, according to people familiar.

In recent years, Xbox became deeply invested in Xbox Game Pass, a subscription service that offers unlimited access to hundreds of downloadable games for a monthly fee. To fill the service with new enticements, Xbox acquired dozens of studios, including outfits known for making smaller games, such as San Francisco-based Double Fine.

While most game publishers are looking to take big swings with games that cost hundreds of millions of dollars, Xbox promised to support less sprawling creative titles such as Hi-Fi Rush with smaller budgets and lower sales expectations. It didn’t matter if a game sold tens of millions of copies as long as it helped bolster the Game Pass library.

But Game Pass has not seen the massive growth that Xbox boss Phil Spencer may have been hoping for.

Mat Piscatella, executive director of analysis firm Circana, said that monthly, non-mobile, video-game subscription spending in the US “has been flat to low single-digit growth” since the middle of 2021.

“In our data, Game Pass spending really had its big growth period in late 2019 through early 2021 and has since settled,” Piscatella said. “Purchasing games and add-on content as well as free-to-play models are still the vastly preferred method of getting to video games by US consumers, at least for now.”

While there’s no indication that Xbox plans to ditch the Game Pass model, there are hints that its big bets have not paid off. During the most recent quarter, sales of Xbox content and services were up 62 percent, but as Niko Partners analyst Daniel Ahmad pointed out last month, the growth was entirely due to the acquisition of Activision Blizzard. On social media, he noted that without sales from that deal, Xbox gaming revenue would have been down approximately 5 percent year over year, “with no software and services growth and sharp hardware revenue decline.”

With console revenue down, the company recently began releasing some of its games on competing platforms. In a March interview with the gaming site Polygon, Spencer said that “the thing that has me most concerned for the industry is the lack of growth.”

© 2024 Bloomberg LP


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Microsoft Shuts Down Hi-Fi Rush Developer Tango Gameworks, Redfall Maker Arkane Austin, Other Bethesda Studios

Microsoft has shuttered several Bethesda-owned game studios, including Hi-Fi Rush developer Tango Gameworks and Redfall maker Arkane Austin, in order to shift focus on to its “priority games”. The Xbox parent is also closing Alpha Dog Games, makers of the mobile game Mighty Doom, while Roundhouse Studios, which also contributed to Redfall development, will be absorbed by ZeniMax Online Studios. The development, initially reported by IGN, was confirmed by affected studios Tango Gameworks and Arkane in separate posts on X late Tuesday. The shutdowns come months after Microsoft announced layoffs at Xbox and Activision Blizzard earlier this year, which made 1,900 roles redundant.

The IGN report, citing an internal email to employees sent by Xbox Game Studios head Matt Booty, said the closures would lead to “significant layoffs,” but Microsoft has not yet confirmed the number of roles affected.

Bethesda-owned Arkane Studios, which comprised of Arkane Lyon and Arkane Austin teams, confirmed on X that the latter would close and cease all development on their last game, Redfall. The vampire shooter will get no further updates, but its servers will remain online for active players, the studio said.

Redfall was released in May 2023 to largely negative reviews, leading to Microsoft Gaming CEO Phil Spencer taking “full responsibility” for the game’s disastrous launch. Spencer, however, had defended developer Arkane Austin at the time and promised that Xbox would continue to work on improving the game.

While Redfall fell short of expectations, Hi-Fi Rush, in Microsoft’s own words, was a “break out hit” across “all key measurements and expectations.” Aaron Greenberg, Vice President of Xbox Games Marketing, had said last year that Microsoft “couldn’t be happier” with Tango Gameworks’ rhythm-based action title. Yet, the studio did not survive the latest round of cuts. Tango Gameworks confirmed on X Tuesday that the studio would close, thanking players and announcing that its previous games, which include The Evil Within series and Ghostwire: Tokyo, would remain available and playable across all supported platforms.

The internal email from Booty cited in the report said that the shutdowns would help prioritise “high-impact titles” and continued investment in “blockbuster games” from Bethesda. Without putting a number on the resulting layoffs, the email said, “This reprioritization of titles and resources means a few teams will be realigned to others and that some of our colleagues will be leaving us.

“We are making these tough decisions to create capacity to increase investment in other parts of our portfolio and focus on our priority games,” the email added.

Microsoft is yet to make an official announcement on the cuts, but the company will hold an Xbox Games Showcase event on June 9, where it will reveal its upcoming lineup of exclusive and third-party titles.

The latest round of shutdowns follows a spate of layoffs this year across major studios like Riot Games, Eidos-Montréal, Sony, Electronic Arts, Embracer Group, Take-Two Interactive and more. Back in January, Microsoft laid off 1,900 employees at newly acquired Activision Blizzard and Xbox — an eight percent reduction of its overall gaming division.


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‘I’m Upset With Myself’: Xbox Chief Phil Spencer Takes ‘Full Responsibility’ for Redfall Debacle

It has been a tough few days for Microsoft and Xbox. First, the firm’s ambitious and expensive attempt to acquire Call of Duty maker Activision Blizzard hit a major hurdle when Britain’s competition regulator blocked the $69 billion (roughly Rs. 5,63,980 crore) deal on April 26, citing cloud gaming concerns. And then, Redfall, Xbox’s first big tentpole exclusive of the year, released May 2 to largely negative reviews that criticised the game over its technical and creative failings. Arkane Austin’s first-person looter shooter is currently sitting at an underwhelming overall rating of 61 on OpenCritic. In the aftermath of the fallout from the botched release and the resulting fan backlash, Xbox chief Phil Spencer has come out and taken “full responsibility” for Redfall’s less than stellar reception. In a wide ranging and revealing interview late Thursday, a visibly dejected Spencer laid out his word on Xbox’s recent failures, the expectations from the community, and the road ahead. “I’m disappointed, I’m upset with myself,” the head of Xbox said on Redfall’s poor launch.

Two days after the dismal launch of Redfall, Spencer came on the Kinda Funny Xcast show and spoke candidly about the failures of Xbox’s latest exclusive. “There’s nothing that’s more difficult for me than disappointing the Xbox community,” Spencer said, adding, “…Just to watch the community lose confidence, be disappointed — I’m disappointed, I’m upset with myself.” Spencer admitted that Redfall’s critical response fell far short of internal expectations and was “not what we wanted” and also volunteered to take accountability for the game’s poor reception. “I also know these games are $70 (nearly Rs. 5,720), and I’m gonna take full responsibility for launching a game that needs to be great,” he said.

Spencer also defended Redfall Developers Arkane Austin over criticism that their latest game was perhaps an ill-advised departure from their regular slate of titles. Arkane is known for critically acclaimed single-player immersive sims like Dishonored and Prey, while Redfall is a co-op looter shooter. “There’s clearly quality and execution things that we can do, but one thing I won’t do is push against creative aspirations of our teams,” he said, adding that the studio had a proven track record, but admitting that they failed to hit “their own internal goals” on Redfall.

Spencer also weighed in on British antitrust regulator Competition and Markets Authority’s (CMA) move to block Microsoft’s takeover of Activision Blizzard and maintained that the firm intended to appeal the decision that could prevent Xbox from bringing the company’s lucrative portfolio, which includes the sales juggernaut Call of Duty franchise under its umbrella.

Later in the interview, the Xbox chief took on the so-called “console wars,” expanding upon Xbox’s position in the gaming space relative to Sony PlayStation and Nintendo. Spencer admitted that Xbox’s last-gen console, the Xbox One, failed to capture a crucial generation of gamers, most of whom were now tied to their game libraries built over the span of a console generation and thus difficult to sway toward buying an Xbox Series X or Series S. Spencer emphasised that Xbox does not intend to “out-console” Sony or Nintendo and instead focus on its unique services such as Game Pass, cloud and PC gaming.

Redfall released May 2 across PC and Xbox Series S/X and faced flak over its several technical and performance issues, while also drawing criticism for its creative and design decisions, leading to a flurry of sub-par reviews. Its cause wasn’t helped by the fact that the game launched with a 30fps cap on Xbox consoles. Spencer confirmed that Xbox, which owns Arkane-parent Bethesda, will work on improving the game and committed on delivering a 60fps patch on consoles on priority.


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