Flipkart in Talks to Buy Reliance-Backed Dunzo: Report

Walmart-backed Indian e-commerce firm Flipkart has held discussions over potentially acquiring the on-demand delivery platform Dunzo, TechCrunch reported on Tuesday, citing three people familiar with the matter.

While talks are still ongoing, complexities surrounding Dunzo’s ownership structure have impeded the two parties from coming to an understanding over a deal, the report said.

The retail arm of Reliance Industries, which picked up a 26 percent stake in Dunzo in 2022 for $200 million, has not approved the deal yet, the report added.

Dunzo, in an emailed response to Reuters, denied having “any conversation with any player for an acquisition of the business”.

Flipkart and Walmart did not immediately respond to Reuters’ requests for comment.

Cash-strapped Dunzo, which is also backed by Alphabet’s Google, has announced restructuring, deferment of salaries and layoffs in the recent past.

Last year in April, Dunzo had secured funding of $75 million (roughly Rs. 614 crores) through convertible notes and had laid off about 30 percent of its staff as it planned a revamp of its business model. 

Key backers Reliance Retail and Alphabet had added about $50 million (roughly Rs. 409 crores) of the funding, with other existing investors putting in the rest. 

Under the new business model, the company was said to cut about 50 percent of its dark stores and run only those that could be profitable or were nearing that threshold.

In July 2023, Walmart paid $1.4 billion (roughly Rs. 11,520 crore) to buy out hedge fund Tiger Global’s investment in Flipkart. The transaction valued the e-commerce firm at $35 billion (roughly Rs. 2,88,010 crore). 

© Thomson Reuters 2024


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ONDC to Get Many More Apps Onboard in Coming Weeks as Beta Testing Begins in Bengaluru

The commerce and industry ministry on Friday said many more applications will join the Open Network for Digital Commerce (ONDC) in the coming weeks to expand both buyers and sellers who can participate in this platform.

ONDC — the ministry’s initiative to help small retailers and reduce the dominance of e-commerce giants — has opened to the public in certain parts of Bengaluru from Friday as part of its beta testing process.

“ONDC is a government’s startup. We are now in the process of validating some of the processes and technologies. 20 more apps will come this week,” Additional Secretary in the Department for Promotion of Industry and Internal Trade (DPIIT) Anil Agarwal told reporters.

To begin with, consumers in Bengaluru can place their orders in two domains — groceries and restaurants —through buyer apps participating in the ONDC network.

At present, Mystore, Paytm, and Spicemoney are available as buyer apps.

Consumers in the city can buy grocery products or order food from the stores and restaurants enabled by seller apps — Bizom, Digiit, e-Samudaay, eVitalrx, Go Frugal, Growth Falcons, Innobits Mystore, nStore, SellerApp, Ushop and Uengage.

Dunzo, Loadshare and Shiprocket will be providing logistics services and Protean eGov Technologies Ltd will provide gateway services.

“HDFC Bank, IDFC Bank, Kotak Bank and eKart are in advanced stages of engagement and expected to go live shortly,” he said.

ONDC’s beta test in Bengaluru is a major first step in operationalising a network approach to e-commerce as an alternative to platform centric approach, he added.

The ministry in April launched the pilot phase of the ONDC, a UPI-type protocol, in five cities — Delhi NCR, Bengaluru, Bhopal, Shillong and Coimbatore.

To build trust amongst consumers, sellers and network participants (buyer apps, seller apps and gateways) in the open network, ONDC has consulted the current ecosystem experts and examined best practices for adapting and evolving the best approach to build trust in an unbundled decentralised network.

A detailed explanation in this regard is available in a consultation paper that is being made available for the public on the official social media handles of the DPIIT, ONDC and its website.

As many as 20 organisations of national repute have confirmed investments of Rs. 255 crore in ONDC. Lenders such as State Bank of India (SBI), UCO Bank, HDFC Bank, ICICI Bank, and Bank of Baroda have already committed investments.

The initiative is aimed at curbing the dominance of two large multinational e-commerce players, which control more than half of the country’s e-commerce trading, limit access to the market, and give preferential treatment to certain sellers and squeeze supplier margins.

ONDC is a set of standards for voluntary adoption by sellers or logistics providers or payment gateways.

ONDC received its certificate of incorporation as a private sector-led non-profit company on December 31, 2021.

Through this platform, consumers can potentially discover any seller, product or service by using any ONDC-compatible application or platform, thus increasing freedom of choice for consumers.

 


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Swiggy Agent in Bengaluru Uses Dunzo to Deliver Order Assigned to Him, Twitter Reacts

Bengaluru’s traffic has often messed up our minds. The traffic jam is a great trouble for daily commuters. Needless to say that delivery agents in Bengaluru also have to face this problem every day for hours at a stretch to provide orders to customers’ doorsteps. Given the daily hustle of hour-long traffic and scorching hear, a Swiggy delivery agent from the Karnataka capital decided to reassign his order to someone else. Interestingly, instead of cancelling the order or giving it to someone from the same delivery company, this agent used the delivery app Dunzo. Unbelievable, right?

A Twitter user has disclosed the entire incident by sharing a chat screenshot where his friend has opened up on the details with him. According to the chat, the delivery guy was too “lazy” to pick up the order. The chat read, “I ordered a coffee on Swiggy from CCD. The delivery guy picked it up but was too lazy to come to deliver it here.” Then, he wrote in all capitals, “So he Dunzo-ed it to me.” To add to the surprise, the Swiggy agent called up the customer to inform him about the delivery, and also requested him for a 5-star rating.

The post has resulted in several hilarious comments on the social media platform.

For many users, it was just another incident from the Silicon Valley. 

Referring to the rising popularity of Dunzo, a person questioned if the delivery app transports humans from their homes to office, as Ola and Uber are charging hefty price. 

Another curious mind also thought about the possibility of Dunzo delivery agent sub-delegating it to another service. 

One of the users claimed that Zomato and Swiggy have been using Dunzo for quite some time and that has caused a lot of problems. While Swiggy may look into the matter soon, the incident has left many with a good laugh.


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