CCI to Probe Google Amidst Dispute With Indian Firms Over In-App Billing Policy

India’s antitrust body on Friday ordered a probe into Alphabet Inc’s Google in an ongoing dispute with local startups over its in-app billing system, saying the U.S. company implemented its policies in a “discriminatory manner”.

Indian startups have been at odds with Google for months over the fee it charges for in-app payments.

The dispute escalated earlier this month after Google removed more than 100 Indian apps from its app store for violations related to billing, though it restored them after the Indian government intervened.

The startups had asked the Competition Commission of India (CCI) to look into the matter and the watchdog on Friday ordered an investigation, saying: “Google is implementing its policies in a discriminatory manner”.

The CCI also directed its investigation unit to complete the probe within 60 days.

“We are examining CCI’s order initiating the investigation,” a Google spokesperson said in an emailed response to Reuters, adding that the company will cooperate with the process “in every way”.

The dispute centres on efforts by some Indian startups to stop Google from imposing a fee of 11% to 26% on in-app payments, after the country’s antitrust authorities ordered it to dismantle a system of charging 15% to 30% in 2022.

Google denies wrongdoing and says it charges the fee for supporting investments in Google Play app store and the Android mobile operating system, ensuring it distributes it for free.

The CCI has already spent months looking into startups’ complaint that Google is not following the earlier antitrust directive that prevents it from taking adverse measures against companies which use alternate billing systems.

© Thomson Reuters 2024


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SC to Hear Pleas From Google, CCI Over NCLAT Verdict in Android Case on July 14

The Supreme Court on Friday said it will hear on July 14 the cross-pleas of Google and the Competition Commission of India (CCI) challenging the verdict of an appellate tribunal in a case related to Google’s alleged anti-competitive practices in the Android mobile device case.

On March 29, the National Company Law Appellate Tribunal (NCLAT) handed out a mixed verdict on Google’s alleged anti-competitive practices in the case – upholding a fine of Rs. 1,338 crore but scrapping conditions like allowing hosting of third-party app stores on its play store.

While upholding the fine imposed by the CCI for exploiting its dominant position in Android, the NCLAT had struck down anti-trust regulator order that had said Google will not restrict the removal of its pre-installed apps by the users.

Both Google and the CCI came to the Supreme Court against the NCLAT judgment.

A bench comprising Chief Justice D Y Chandrachud and Justice P S Narasimha took up the appeals and adjourned the hearing to next Friday after taking note of the submissions that senior advocate Harish Salve, representing one of the parties, was unavailable.

“We will list these for hearing on July 14,” the CJI said.

Earlier, the NCLAT in its 189-page order, upheld CCI’s six directions, including one in which Google was asked to allow the users during the initial device setup to choose their default search engine and another that made it clear that OEMs cannot be forced to pre-install a bouquet of apps.

The appellate tribunal asked Google to implement the direction and deposit the amount in 30 days.

The appellate tribunal said “the impugned order of the Commission is upheld except the four directions” issued and added that Google is “thus not entitled for any other relief except for setting aside the above four directions”.

“The Appellant (Google) is allowed to deposit the amount of penalty (after adjusting the 10 percent amount of penalty as deposited under order dated January 4, 2023) within a period of 30 days from today,” it said.

On October 20 last year, the CCI slapped a penalty of Rs. 1,337.76 crore on Google for anti-competitive practices in relation to Android mobile devices. The regulator also ordered the internet major to cease and desist from various unfair business practices.

This ruling was challenged before the NCLAT, which is an appellate authority over the orders passed by the CCI.

Out of the 10 directions issued by the CCI on October 20, 2022, to Google, the NCLAT had upheld the six directions and said it “is allowed 30 days time to implement the measures”.

One of the important directions by CCI upheld by the NCLAT said Google will allow the users, during the initial device setup, to choose their default search engine for all search entry points.

The tribunal also upheld five other directions of CCI – that OEMs shall not be forced to pre-install the bouquet app; licensing of Play Store to OEMs shall not be linked with the requirement of pre-installing Google apps.

It also upheld CCI directions that Google will not offer incentives to OEMs for ensuring exclusivity for its search services; not impose anti-fragmentation obligations on OEMs; and the tech giant will not incentivise OEMs for not selling smart devices based on Android forks.

The four directions set aside by the NCLAT include the one which said app developers would be able to port their apps easily onto Android forks. CCI had said Google will not deny access to its play services APIs to disadvantage OEMs, app developers, and its existing or potential competitors.

The NCLAT said it is clear that the APIs and Google Play services, which are proprietary items of Google cannot be given in through unhindered access to App developers, OEMs, and Google’s existing and potential competitors.

“We do not find any material in the impugned order as to why access to such APIs be provided to Google’s competitors, App developers, and OEMs without going through necessary technical and commercial engagement with Google. Further, APIs have not been found as part of any abusive conduct by the appellant,” it said.

The appellate tribunal also set aside CCI’s direction that said Google shall not restrict the uninstalling of its pre-installed apps by the users.

The NCLAT noted that OEMs are also not obliged to install all 11 suites of apps of Google, thus they are free to not preinstall any of the apps.

The tribunal reasoned that when the preinstalled apps are at the choice of the OEMs and they are not obliged to preinstall the entire bouquet of apps, the directions issued by CCI in this regard appear to be “unnecessary”. OEMs are required to pre-installing 11 apps, including Google search services, Chrome browser, YouTube, Google Maps, Gmail, or any other application of Google.

In this regard, the NCLAT observed that it neither argued during the proceeding nor found by the CCI that there is any abuse of dominance by Google in the distribution of apps by developers through its play store.

It also struck down two more directions, one of which says Google will allow the developers of app stores to distribute their app stores through the play store.

It also set aside CCI’s direction that Google shall not restrict the ability of app developers, in any manner, to distribute their apps through sideloading.

The appellate tribunal also rejected Google’s plea over the computation of penalty, in which the tech major contended that revenue from non-MADA (Mobile Application Distribution Agreement) devices should not be considered.

However, the NCLAT said: “It is quite clear from this business model that there is no single app or service that can be singled out to say that the revenue of Google is derived only out of its user functionality because the user traffic and data comes from not only Google Search and YouTube but also other apps like Google Maps, Google Cloud, Play Store and Gmail etc”.

It said, “While calculating the ‘relevant turnover’, the CCI has correctly considered the sum total of revenue of various segments/heads in India arising out of the entire business of Google India’s operations of Android OS-based mobiles”.

The tribunal also rejected Google’s plea that the principle of natural justice was violated by CCI’s probe arm DG. Google in its petition had contended the investigation carried against it by the CCI was “tainted”, contending that the two informants on whose complaint the fair trade regulator initiated the inquiry were working at the same office that was investigating the tech major.

Rejecting it, the NCLAT said: “Investigation conducted by the Director General did not violate the principle of natural justice”. 


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Google Gets Relief in Android Antitrust Case in India, Tribunal Sets Aside CCI Order on Third-Party App Stores

An Indian tribunal on Wednesday gave partial relief to Alphabet Inc’s Google by setting aside four of 10 antitrust directives in a case related to the dominant market position of its Android operating system.

The Competition Commission of India (CCI) said in October that Google had exploited its dominant position in Android and told it to remove restrictions imposed on device makers, including related to the pre-installation of apps. It also fined Google $161 million (roughly Rs. 1,325 crore).

An Indian appeals tribunal on Wednesday said CCI’s findings of Google’s anti-competitive conduct were correct and the company was also liable to pay the fine, but it quashed four of the 10 antitrust remedies that had been imposed on Google to change its business model.

Among the reliefs, Google will now not need to allow hosting of third-party app stores inside Play Store, as had been previously ordered by the CCI.

The move will come as some relief for Google after India’s Supreme Court in January refused to suspend any of the antitrust remedies ordered last year. The top court had asked the tribunal to hear the case on merit and rule by March end.

Following the Supreme Court order Google made sweeping changes to Android in India, including allowing device makers to license individual apps for pre-installation and giving users the option to choose their default search engine – changes the Indian tribunal did not interfere with on Wednesday.

Among other reliefs, Google will not need to allow users to remove pre-installed apps such as Google Maps, Gmail and YouTube. The company can also continue imposing curbs on so-called “sideloading”, a practice of downloading apps without using an app store, which CCI had said must be discontinued.

It was not immediately clear if Google will again challenge the decision to revoke the other CCI remedies. The company did not immediately respond to a request for comment.

Google has been concerned about India’s Android decision as the directives were seen as more sweeping than those imposed in the European Commission’s landmark 2018 ruling against the operating system.

It has said “no other jurisdiction has ever asked for such far-reaching changes”, and repeatedly argued that the growth of its Android ecosystem will stall in India due to the decision.

About 97 percent of 600 million smartphones in India run on Android, while in Europe, the system accounts for 75 percent of the 550 million smartphones, according to Counterpoint Research estimates.

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Government Proposes Competition Law Amendment; Seeks to Tighten Rules on Antitrust Scrutiny

The government aims to tighten rules around the scrutiny of mergers and acquisitions under proposed legislation that could particularly affect global tech firms that do a lot of business in India. The proposal is part of an overhaul of the country’s competition law in a bill that was introduced in parliament on Friday and could be passed as soon as next week.

Under current law, the Competition Commission of India, or CCI, reviews mergers and acquisitions that surpass thresholds for assets or turnover.

But many high-value deals between technology firms that have a big presence in the country have escaped scrutiny because the companies involved have had few assets and low turnover there.

Facebook’s acquisition of WhatsApp in 2014 for $19 billion (roughly Rs. 1,50,900 crore), for example, required no CCI clearance, even as WhatsApp counted India as a major market, lawyers say.

The draft law proposes all deals worth over Rs. 2,000 crore should be subject to antitrust scrutiny if the companies have substantial business operations in the country.

“The hotly debated deal value test seeks to attract scrutiny of transactions where parties do not meet the conventional asset and turnover thresholds particularly in the tech space,” said Anisha Chand, a partner specializing in antitrust law at law firm Khaitan & Co.

“If passed in the present form, the incoming amendment may likely result in a jump in (the) number of transactions particularly in new age markets to require prior clearance,” she added.

The deal value threshold for scrutiny is in line with antitrust regulations in Germany and Austria, public policy consulting firm Koan Advisory said in a note on Friday.

The CCI did not respond to a request for comment.

New regulations from the CCI will lay out the process to determine whether an entity has “substantial business operations” in the country, according to the bill, which is dated Aug. 2.

As part of the revamp of competition law, the government also proposes reducing the time limit for approving mergers to 150 days from 210 days.

In addition, it plans to introduce a mechanism for entities seeking to reach a settlement with the CCI, the bill says.

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Domino’s India Said to Consider Shifting Business Away From Zomato, Swiggy Over Rising Commissions

Domino’s Pizza India franchise will consider taking some of its business away from popular food delivery apps, Zomato and SoftBank-backed Swiggy, if their commissions rise further, according to a letter seen by Reuters.

The disclosure was made by Jubilant FoodWorks, which runs the Domino’s and Dunkin’ Donuts chain in India, in a confidential filing with the Competition Commission of India (CCI) which is investigating alleged anti-competitive practices of Zomato and Swiggy.

Jubilant is India’s largest food services company, with more than 1,600 branded restaurant outlets – including 1,567 Domino’s and 28 Dunkin outlets.

The CCI ordered in April its probe into Zomato and Swiggy after an Indian restaurant group alleged preferential treatment, exorbitant commissions and other anti-competitive practices. The food delivery apps deny any wrongdoing.

After the CCI sought responses from Domino’s India franchise and several other restaurants as part of its investigation, Jubilant told the watchdog this month that 26-27 percent of its total business in India was generated from online platforms, including its own mobile application and website.

“In case of an increase in commission rates, Jubilant will consider shifting more of its businesses from online restaurant platforms to the in-house ordering system,” the company stated in its July 19 letter addressed to the CCI.

A spokesperson for Jubilant FoodWorks declined to comment, while the CCI did not immediately respond. Zomato, backed by China’s Ant Group, and Swiggy also did not respond.

With the rising use of smartphones and attractive discounts on offer, food delivery platforms have become increasingly popular in India. Jubilant’s warning comes as Zomato and Swiggy face accusations by many restaurants in India that their alleged practices hurt their business.

The CCI case was sparked by a complaint from the National Restaurant Association of India, which has more than 500,000 members, and alleges that commissions charged by Zomato and Swiggy in the 20 percent to 30 percent range were “unviable”.

A senior industry executive with direct knowledge said that Zomato’s and Swiggy’s commissions were a concern for Domino’s and many other restaurants.

“If commissions are increased further, they will lead to profit squeeze of businesses and will simply be passed on to consumers,” said the executive, who declined to be named.

Before the investigation was announced, Zomato told the CCI it negotiates and charges commissions from restaurants but they had no bearing on how listings appear on its app.

Swiggy stated that its commissions were determined by factors such as a restaurant’s popularity or the volume of orders, according to the watchdog’s initial order.

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