CCI to Probe Google Amidst Dispute With Indian Firms Over In-App Billing Policy

India’s antitrust body on Friday ordered a probe into Alphabet Inc’s Google in an ongoing dispute with local startups over its in-app billing system, saying the U.S. company implemented its policies in a “discriminatory manner”.

Indian startups have been at odds with Google for months over the fee it charges for in-app payments.

The dispute escalated earlier this month after Google removed more than 100 Indian apps from its app store for violations related to billing, though it restored them after the Indian government intervened.

The startups had asked the Competition Commission of India (CCI) to look into the matter and the watchdog on Friday ordered an investigation, saying: “Google is implementing its policies in a discriminatory manner”.

The CCI also directed its investigation unit to complete the probe within 60 days.

“We are examining CCI’s order initiating the investigation,” a Google spokesperson said in an emailed response to Reuters, adding that the company will cooperate with the process “in every way”.

The dispute centres on efforts by some Indian startups to stop Google from imposing a fee of 11% to 26% on in-app payments, after the country’s antitrust authorities ordered it to dismantle a system of charging 15% to 30% in 2022.

Google denies wrongdoing and says it charges the fee for supporting investments in Google Play app store and the Android mobile operating system, ensuring it distributes it for free.

The CCI has already spent months looking into startups’ complaint that Google is not following the earlier antitrust directive that prevents it from taking adverse measures against companies which use alternate billing systems.

© Thomson Reuters 2024


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CCI Said to Have Appointed Former WhatsApp Executive, Government Officials as New Members

India’s antitrust body has appointed three new members to oversee cases, including a former government official from the commerce ministry and a former interim compliance officer of WhatsApp, sources with direct knowledge of the matter said.

The new members appointed are Anil Agrawal, a former police official who recently worked at India’s commerce ministry and worked on various startup initiatives and setting up of government’s e-commerce network, Open Network For Digital Commerce. He confirmed the appointment to Reuters, but declined to elaborate.

Two other appointments are Sweta Kakkad, a lawyer whose LinkedIn profile showed she is a former interim chief compliance officer at WhatsApp. The third appointee is Deepak Anurag, who is a former official who worked at India’s Comptroller and Auditor General.

Kakkad and Anurag could not be reached for comment. The appointment decisions were finalised and taken by the federal government, the sources said.

The Competition Commission of India (CCI) did not respond to queries from Reuters.

The appointments come at a time when CCI is investigating several high-profile global companies for alleged antitrust violations, including Amazon, Walmart‘s Flipkart, Google and liquor giant Pernod Ricard.

The appointment of senior members is critical to functioning of CCI. In May, India named Ravneet Kaur as chairperson of the CCI. Kaur held several positions in the government over the last two decades, including as chairperson of India Tourism Development between 2017 and 2019.

© Thomson Reuters 2023 


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Google, CCI Cross-Pleas in Android Mobile Device Case to Be Heard by Supreme Court in October

The Supreme Court on Friday said it will hear on October 10 the cross-pleas of Google and the Competition Commission of India (CCI) challenging the verdict of an appellate tribunal in a case related to Google’s alleged anti-competitive practices in the android mobile device case.

A bench comprising Chief Justice D Y Chandrachud and Justices P S Narasimha and Manoj Misra took up the appeals and said it wanted “some time to get ready” with the case.

Senior advocate Harish Salve, appearing for one of the parties, said the plea may be kept for final disposal later.

The bench then said that the cross-pleas can be listed for final disposal on October 10 and the parties shall complete filing of pleadings by October 7.

It also appointed lawyer Sameer Bansal as the nodal counsel for preparing common digital pleadings with the help of lawyers from both sides for easy adjudication of the matter.   On March 29, the National Company Law Appellate Tribunal (NCLAT) had handed out a mixed verdict on Google’s alleged anti-competitive practices in the case — upholding a fine of Rs. 1,338 crore but scrapping conditions like allowing hosting of third-party app stores on its play store.

While upholding the fine imposed by the CCI for exploiting its dominant position in Android, the NCLAT had struck down an anti-trust regulator order that had said Google will not restrict the removal of its pre-installed apps by the users.

Both Google and the CCI came to the Supreme Court against the NCLAT judgement.

On July 7, the top court had taken up the appeals and adjourned the hearing to July 14 after taking note of the submissions that senior advocate Salve was unavailable.

Earlier, the NCLAT in its 189-page order, upheld CCI’s six directions, including one in which Google was asked to allow the users during the initial device setup to choose their default search engine, and another that made it clear that OEMs cannot be forced to pre-install a bouquet of apps.

The appellate tribunal asked Google to implement the direction and deposit the amount in 30 days.

The appellate tribunal said “the impugned order of the Commission is upheld except the four directions” issued and added that Google is “thus not entitled for any other relief except for setting aside the above four directions”.

“The Appellant (Google) is allowed to deposit the amount of penalty (after adjusting the 10 per cent amount of penalty as deposited under order dated January 4, 2023) within a period of 30 days from today,” it said.

On October 20 last year, the CCI slapped a penalty of Rs. 1,337.76 crore on Google for anti-competitive practices in relation to Android mobile devices. The regulator also ordered the internet major to cease and desist from various unfair business practices. 


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SC to Hear Pleas From Google, CCI Over NCLAT Verdict in Android Case on July 14

The Supreme Court on Friday said it will hear on July 14 the cross-pleas of Google and the Competition Commission of India (CCI) challenging the verdict of an appellate tribunal in a case related to Google’s alleged anti-competitive practices in the Android mobile device case.

On March 29, the National Company Law Appellate Tribunal (NCLAT) handed out a mixed verdict on Google’s alleged anti-competitive practices in the case – upholding a fine of Rs. 1,338 crore but scrapping conditions like allowing hosting of third-party app stores on its play store.

While upholding the fine imposed by the CCI for exploiting its dominant position in Android, the NCLAT had struck down anti-trust regulator order that had said Google will not restrict the removal of its pre-installed apps by the users.

Both Google and the CCI came to the Supreme Court against the NCLAT judgment.

A bench comprising Chief Justice D Y Chandrachud and Justice P S Narasimha took up the appeals and adjourned the hearing to next Friday after taking note of the submissions that senior advocate Harish Salve, representing one of the parties, was unavailable.

“We will list these for hearing on July 14,” the CJI said.

Earlier, the NCLAT in its 189-page order, upheld CCI’s six directions, including one in which Google was asked to allow the users during the initial device setup to choose their default search engine and another that made it clear that OEMs cannot be forced to pre-install a bouquet of apps.

The appellate tribunal asked Google to implement the direction and deposit the amount in 30 days.

The appellate tribunal said “the impugned order of the Commission is upheld except the four directions” issued and added that Google is “thus not entitled for any other relief except for setting aside the above four directions”.

“The Appellant (Google) is allowed to deposit the amount of penalty (after adjusting the 10 percent amount of penalty as deposited under order dated January 4, 2023) within a period of 30 days from today,” it said.

On October 20 last year, the CCI slapped a penalty of Rs. 1,337.76 crore on Google for anti-competitive practices in relation to Android mobile devices. The regulator also ordered the internet major to cease and desist from various unfair business practices.

This ruling was challenged before the NCLAT, which is an appellate authority over the orders passed by the CCI.

Out of the 10 directions issued by the CCI on October 20, 2022, to Google, the NCLAT had upheld the six directions and said it “is allowed 30 days time to implement the measures”.

One of the important directions by CCI upheld by the NCLAT said Google will allow the users, during the initial device setup, to choose their default search engine for all search entry points.

The tribunal also upheld five other directions of CCI – that OEMs shall not be forced to pre-install the bouquet app; licensing of Play Store to OEMs shall not be linked with the requirement of pre-installing Google apps.

It also upheld CCI directions that Google will not offer incentives to OEMs for ensuring exclusivity for its search services; not impose anti-fragmentation obligations on OEMs; and the tech giant will not incentivise OEMs for not selling smart devices based on Android forks.

The four directions set aside by the NCLAT include the one which said app developers would be able to port their apps easily onto Android forks. CCI had said Google will not deny access to its play services APIs to disadvantage OEMs, app developers, and its existing or potential competitors.

The NCLAT said it is clear that the APIs and Google Play services, which are proprietary items of Google cannot be given in through unhindered access to App developers, OEMs, and Google’s existing and potential competitors.

“We do not find any material in the impugned order as to why access to such APIs be provided to Google’s competitors, App developers, and OEMs without going through necessary technical and commercial engagement with Google. Further, APIs have not been found as part of any abusive conduct by the appellant,” it said.

The appellate tribunal also set aside CCI’s direction that said Google shall not restrict the uninstalling of its pre-installed apps by the users.

The NCLAT noted that OEMs are also not obliged to install all 11 suites of apps of Google, thus they are free to not preinstall any of the apps.

The tribunal reasoned that when the preinstalled apps are at the choice of the OEMs and they are not obliged to preinstall the entire bouquet of apps, the directions issued by CCI in this regard appear to be “unnecessary”. OEMs are required to pre-installing 11 apps, including Google search services, Chrome browser, YouTube, Google Maps, Gmail, or any other application of Google.

In this regard, the NCLAT observed that it neither argued during the proceeding nor found by the CCI that there is any abuse of dominance by Google in the distribution of apps by developers through its play store.

It also struck down two more directions, one of which says Google will allow the developers of app stores to distribute their app stores through the play store.

It also set aside CCI’s direction that Google shall not restrict the ability of app developers, in any manner, to distribute their apps through sideloading.

The appellate tribunal also rejected Google’s plea over the computation of penalty, in which the tech major contended that revenue from non-MADA (Mobile Application Distribution Agreement) devices should not be considered.

However, the NCLAT said: “It is quite clear from this business model that there is no single app or service that can be singled out to say that the revenue of Google is derived only out of its user functionality because the user traffic and data comes from not only Google Search and YouTube but also other apps like Google Maps, Google Cloud, Play Store and Gmail etc”.

It said, “While calculating the ‘relevant turnover’, the CCI has correctly considered the sum total of revenue of various segments/heads in India arising out of the entire business of Google India’s operations of Android OS-based mobiles”.

The tribunal also rejected Google’s plea that the principle of natural justice was violated by CCI’s probe arm DG. Google in its petition had contended the investigation carried against it by the CCI was “tainted”, contending that the two informants on whose complaint the fair trade regulator initiated the inquiry were working at the same office that was investigating the tech major.

Rejecting it, the NCLAT said: “Investigation conducted by the Director General did not violate the principle of natural justice”. 


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Google Said to Have Urged Supreme Court to Quash Android Antitrust Directives

Google has urged India’s Supreme Court to quash antitrust directives against it for abuse of the Android market, two sources said, as its presses its legal battle against the competition watchdog in one of its most important markets.

The Competition Commission of India (CCI) said in October that Google, whose Android mobile operating system powers 97 percent of the 600 million smartphones in India, had exploited its dominant position.

It ordered Google to remove restrictions imposed on device makers, including those related to the pre-installation of apps, and fined the US firm $163 million (nearly Rs. 1,300 crore), which it paid.

In March, an Indian tribunal gave partial relief to the Alphabet unit by setting aside four of the 10 directives in the case.

The tribunal said CCI’s findings of Google’s anti-competitive conduct were correct, but gave Google some relief by quashing some of the directives that forced it to alter its business model.

Google is now asking the Supreme Court to quash the remainder of the directives, the first source with direct knowledge said.

Google is also arguing in its filing made on Monday that it has not abused its market position and should not be liable to pay a penalty, the source added.

Google in a statement confirmed the Supreme Court filing, saying that it looked forward to presenting its case and demonstrating how Android benefited users and developers.

The Indian tribunal had ruled authorities must prove harm caused by anti-competitive behaviour “but did not apply this requirement” to several of CCI’s Android directives, Google said, explaining the rationale of its latest challenge.

Google’s Supreme Court challenge has not been previously reported.

The CCI too has approached the Supreme Court, seeking to reverse the tribunal’s decision to give Google partial relief, according to a third source. The CCI did not respond to a request for comment.

Google has been particularly concerned about India’s Android decision as the directives were seen as more sweeping than those imposed in the European Commission’s landmark 2018 ruling against the operating system.

Google had made sweeping changes to Android in India in recent months following the directive, including allowing device makers to license individual apps for pre-installation.

© Thomson Reuters 2023


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Government Plans Action Against Google Over Abuse of Market Position

India’s government plans to take action against Alphabet‘s Google after an antitrust watchdog last year found the group to have abused its market position by indulging in anti-competitive practices, a top IT minister told Reuters.

India’s antitrust body in October fined Google $275 million (nearly Rs. 2,280 crore) in two cases, which involved abusing its dominant position in the Android operating system market, and pushing developers to use its in-app payment system.

Rajeev Chandrasekhar, the federal deputy minister for information technology, told Reuters in an interview at the IT ministry in New Delhi that such findings are “serious” and cause “deep concern” to India’s federal government, which will take its own action against Google.

“The ministry has to take action,” Chandrasekhar said. “We have thought through it. You will see it in the coming weeks. Certainly it’s not something that we will leave and push under the carpet.”

The minister declined to specify what sort of policy or regulatory action the government could take. 

Chandrasekhar, who is one of the highest-ranking officials in Prime Minister Narendra Modi’s administration, said the issue “is worrisome, not just for us, it’s worrisome for the entire digital ecosystem in India”. 

Google did not respond to a request for comment on the minister’s remarks. Asked if he had held talks with Google on the issue, Chandrasekhar said “there is no need for any discussion. There is a finding of a court.”

While the payments case is still under appeal, an Indian tribunal in March said in response to a legal challenge that the Competition Commission of India‘s findings of Google’s anti-competitive conduct in the Android market were correct.

The comments by the minister come against a backdrop of growing tension between Indian companies and Google.

India’s competition watchdog has begun another inquiry into Google after Tinder owner Match Group and many startups alleged that a new service fee system Google uses for in-app payments breaches the competition commission’s October decision.

Google has previously said the service fee supports investments in the Google Play app store and the Android mobile operating system, ensuring it can distribute it for free.

Following the Android antitrust order in India, Google was also forced make sweeping changes to how it markets its mobile operating system in the country, even though it warned “no other jurisdiction has ever asked for such far-reaching changes”. 

About 97 percent of India’s 620 million smartphones run on Android, and the company counts India as a critical growth market.

Other companies such as Apple and Amazon also face cases against them for potential anti-competitive practices in India. Chandrasekhar said the government was keen to take steps to ensure India’s digital economy is protected.

“We don’t want it to be growth in a way that distorts consumer choice or free competition,” he said.

“We will certainly be looking into what the government needs to do to prevent anybody, including but not limited to Google, from abusing their market power or market dominance.”

© Thomson Reuters 2023 
 


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Google Agrees to Pay $8 Million to Settle Claims Against Deceptive Pixel 4 Ads

Google, a unit of Alphabet, has agreed to pay $8 million (roughly Rs. 65 million) to settle claims it used deceptive advertisements to promote the Pixel 4 smartphone, Texas Attorney General Ken Paxton announced on Friday.

The search and advertising giant, which also makes Android smartphone software and owns YouTube, has been scrutinized for antitrust and consumer protection infractions by both the federal government and state attorneys general. The federal government has filed two antitrust lawsuits.

In this instance, Paxton’s office alleged that Google hired radio announcers to give testimonials about the Pixel 4 even though the company had refused to allow them to use one of the phones.

“If Google is going to advertise in Texas, their statements better be true,” Paxton said in a statement. “In this case, the company made statements that were blatantly false, and our settlement holds Google accountable for lying to Texans for financial gain.”

Google said in a statement that it takes compliance with advertising laws seriously. “We are pleased to resolve this issue,” said spokesperson Jose Castaneda.

Meanwhile, Google is also facing issues in India as the competition watchdog has begun an inquiry into the company after some companies alleged the service fee the US firm charges for in-app payments breaches an earlier antitrust directive, a regulatory order seen by Reuters showed on Friday.

Tinder-owner Match Group and Indian startups have asked the watchdog to investigate Google’s new User Choice Billing (UCB) system, which they alleged was anti-competitive.

The Competition Commission of India (CCI) on Friday issued an order stating “it is of the opinion that an inquiry needs to be made.”

© Thomson Reuters 2023


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Google Being Probed in India for In-App Payment Breaches After Complaints From Match, Local Startups

India’s competition watchdog has begun an inquiry into Google after some companies alleged the service fee the US firm charges for in-app payments breaches an earlier antitrust directive, a regulatory order seen by Reuters showed on Friday.

Tinder-owner Match Group and Indian startups have asked the watchdog to investigate Google’s new User Choice Billing (UCB) system, which they alleged was anti-competitive.

The Competition Commission of India (CCI) on Friday issued an order stating “it is of the opinion that an inquiry needs to be made.”

The order is not public and Google did not immediately respond to a request for comment.

In October, the CCI imposed a $113 million (nearly Rs. 930 crore) fine on Google and said it must allow the use of third-party billing and stop forcing developers to use its in-app payment system that charges commission of 15 percent – 30 percent.

Google later began offering UCB to allow alternative payments alongside Google’s when purchasing in-app digital content, but some companies complained the new system still imposes a high “service fee” of 11 percent – 26 percent.

This, Match and the Alliance of Digital India Foundation argued, meant Google had not complied with the earlier antitrust directive that ordered it not to impose any such “unfair and disproportionate” conditions.

In its order, the watchdog asked Google to explain certain provisions related to the in-app payment system before and after UCB and provide details of policies related to sharing of user and app developer data.

Google needs to respond in four weeks, the order said.

Google has previously said the service fee supports investments in the Google Play app store and the Android mobile operating system, ensuring it distributes it for free, and covers developer tools and analytic services.

The company, which counts India as a major growth market, faces other regulatory challenges, including a setback that forced it to change how it markets its Android system.

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Google Gets Relief in Android Antitrust Case in India, Tribunal Sets Aside CCI Order on Third-Party App Stores

An Indian tribunal on Wednesday gave partial relief to Alphabet Inc’s Google by setting aside four of 10 antitrust directives in a case related to the dominant market position of its Android operating system.

The Competition Commission of India (CCI) said in October that Google had exploited its dominant position in Android and told it to remove restrictions imposed on device makers, including related to the pre-installation of apps. It also fined Google $161 million (roughly Rs. 1,325 crore).

An Indian appeals tribunal on Wednesday said CCI’s findings of Google’s anti-competitive conduct were correct and the company was also liable to pay the fine, but it quashed four of the 10 antitrust remedies that had been imposed on Google to change its business model.

Among the reliefs, Google will now not need to allow hosting of third-party app stores inside Play Store, as had been previously ordered by the CCI.

The move will come as some relief for Google after India’s Supreme Court in January refused to suspend any of the antitrust remedies ordered last year. The top court had asked the tribunal to hear the case on merit and rule by March end.

Following the Supreme Court order Google made sweeping changes to Android in India, including allowing device makers to license individual apps for pre-installation and giving users the option to choose their default search engine – changes the Indian tribunal did not interfere with on Wednesday.

Among other reliefs, Google will not need to allow users to remove pre-installed apps such as Google Maps, Gmail and YouTube. The company can also continue imposing curbs on so-called “sideloading”, a practice of downloading apps without using an app store, which CCI had said must be discontinued.

It was not immediately clear if Google will again challenge the decision to revoke the other CCI remedies. The company did not immediately respond to a request for comment.

Google has been concerned about India’s Android decision as the directives were seen as more sweeping than those imposed in the European Commission’s landmark 2018 ruling against the operating system.

It has said “no other jurisdiction has ever asked for such far-reaching changes”, and repeatedly argued that the growth of its Android ecosystem will stall in India due to the decision.

About 97 percent of 600 million smartphones in India run on Android, while in Europe, the system accounts for 75 percent of the 550 million smartphones, according to Counterpoint Research estimates.

© Thomson Reuters 2023


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Google’s Hearing Against CCI’s Penalty Order Concluded, NCLAT Reserves Judgement

The NCLAT on Monday concluded its hearing over the petition filed by Google, in which the tech giant challenged the Competition Commission’s order imposing a Rs. 1,337.76 crore penalty for anti-competitive practices in relation to Android mobile devices.

A two-member bench of the National Company Law Appellate Tribunal (NCLAT) was conducting the hearing on a day-to-day basis for over a month.

“Heard Learned Counsel for the parties. Hearing is completed. Judgment Reserved,” said the NCLAT bench comprising Chairperson Justice Ashok Bhushan and Member Alok Srivastava.

On October 20 last year, the Competition Commission of India (CCI) slapped a penalty of Rs. 1,337.76 crore on Google for anti-competitive practices in relation to Android mobile devices. The regulator had also ordered the internet major to cease and desist from various unfair business practices.

This ruling was challenged before the National Company Law Appellate Tribunal (NCLAT), which is an appellate authority over the orders passed by the CCI.

Google in its petition had contended the investigation done against it by CCI as “tainted”, contending that the two informants on whose complaint the fair trade regulator has initiated the enquiry were working at the same office that was investigating the tech major.

According to Google’s plea, CCI has failed to conduct an “impartial, balanced, and legally sound investigation” while ignoring evidence from Indian users, app developers, and OEMs.

Challenging the CCI order, Google said the findings are “patently erroneous and ignore” the reality of competition in India, Google’s pro-competitive business model, and the benefits created for all stakeholders.

Google claimed the DG copy-pasted extensively from a European Commission decision, deploying evidence from Europe that was not examined in India or even on the Commission’s file.

While CCI, during the course of hearing alleged that Google has created a digital data hegemony and called for a market space with “free, fair and open competition”.

Additional Solicitor General N Venkataraman, who had represented CCI before the appellate tribunal, said a market with greater freedom for all players would be in total sync with principles of free competition rather than the ‘walled garden’ approach of the internet major.

He submitted that Google had used its money-spinning search engine as the ‘castle’ and the rest of the other apps to play the defensive role of ‘moat’. This ‘castle and moat’ strategy is data hegemony, which means a big market player tends to get bigger and bigger while a small entrant struggles to attain a critical mass of users and user data.

According to him, data capture and data deployment are getting exploited and monetised as advertisement revenues. When the choice is the guiding principle of the competition law, Google’s hegemony reduces both choice and competition.

Venkataraman emphasised that implementation of the remedies made by the CCI would go a long way towards having a market with greater freedom for all players, which would be in total sync with the principles of free competition rather than the ‘walled garden’ approach of Google.

The abuse of dominance by Google stands proved in every criteria laid under Section 4 of the Competition Act in terms of mandatory pre-installation, premier placement and bundling of core apps. Such practices result in the imposition of unfair conditions and supplementary obligations, he said. 


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