Amazon Plans to Add ChatGPT-style Conversational Product Search to its Online Store

Amazon.com plans to bring ChatGPT-style product search to its web store, rivalling efforts by Microsoft and Google to weave generative artificial intelligence into their search engines.

The e-commerce giant’s ambitions appear in recent job postings reviewed by Bloomberg News. One listing seeking a senior software development engineer says the company is “reimagining Amazon Search with an interactive conversational experience” designed to help users find answers to questions, compare products and receive personalised suggestions.

“We’re looking for the best and brightest across Amazon to help us realise and deliver this vision to our customers right away,” the company said in the listing, which was posted on its jobs board last month. “This will be a once in a generation transformation for Search.”

Another posted job would be part of “a new AI-first initiative to re-architect and reinvent the way we do search through the use of extremely large scale next-generation deep learning techniques.”

Amazon spokesperson Keri Bertolino declined to comment on the job listings. “We are significantly investing in generative AI across all of our businesses,” she said in an email.

Conversational product search has the potential to reshape a key element of Amazon’s core retail business. The search bar at the top of the app and home page in recent years have become the default gateway for millions of shoppers seeking to find a specific product. More than half of US shoppers say they start product searches on Amazon.com, a higher share than Google, according a survey conducted earlier this year by Jungle Scout, a maker of software for sellers on Amazon.

Early deployments of generative AI by Microsoft, Alphabet’s Google and others have been beset by errors in response to basic questions. But they also show how a beefed-up Microsoft Bing or Google search could offer users a more valuable way to find products.

Asking Microsoft Bing — which is powered by OpenAI’s ChatGPT – to show the five best electric razors pulled up a roster of five products, including citations to reviews from Men’s Health and GQ, along with links to stores selling the products. The same search on Amazon yields a pair of ads, followed by dozens of products.

Amazon’s search experience has been criticised in recent years for the increased share of results devoted to ads and other sponsored content.

Generative AI uses vast quantities of data to assemble large language models that can help create text or images following a prompt. Amazon Chief Executive Officer Andy Jassy said on an earnings call last month that the technology “presents a remarkable opportunity to transform virtually every customer experience.”

Amazon Web Services, the company’s cloud-computing unit, in April announced a set of services that rely on advances in generative AI. They have yet to be widely released. Meanwhile, the company is hoping to use similar technology to improve its Alexa voice assistant, Insider reported. Amazon is also building a team to use artificial intelligence tools to create photos and videos for advertising campaigns, the Information reported this month.

© 2023 Bloomberg LP


Google I/O 2023 saw Google tell us repeatedly that it cares about AI, alongside the launch of its first foldable phone and Pixel-branded tablet. This year, the company is going to supercharge its apps, services, and Android operating system with AI technology. We discuss this and more on Orbital, the Gadgets 360 podcast. Orbital is available on Spotify, Gaana, JioSaavn, Google Podcasts, Apple Podcasts, Amazon Music and wherever you get your podcasts.
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Samsung to Develop ChatGPT-Like Generative AI for Internal Use in Collaboration With Naver: Report

Samsung is reportedly working on a generative artificial intelligence (AI) platform that can rival OpenAI’s popular ChatGPT service. The South Korean conglomerate is said to have partnered with another Korean technology giant to develop the AI tool. The service is said to be available only to Samsung employees and the company is looking to prevent sensitive data from being leaked due to the use of public AI tools — it will first use the homegrown tool in its semiconductor business and later in the its other businesses, according to a report.

A report in The Korea Economic Daily, citing people familiar with the matter, states that Samsung is working with Naver to create an AI platform that can compete with ChatGPT. However, this service will be available in Korean and only to Samsung’s semiconductor division — Device Solutions (DS). Other businesses, like Samsung’s Device eXperience (DX) division could eventually gain access to the tool.

The report does not mention a name for the generative AI service, but states that the South Korean firms are looking at launching the tool in October. Samsung and Naver are yet to publicly announce the development of the tool.

Samsung’s purported AI tool will run on Naver’s HyperCLOVA X, a hyper-scale AI platform that is aimed at offering improved support for Korean in AI-backed services, according to the report, which states that the platform learned 6,500 times more words in Korean than OpenAI’s popular offering.

However, conversing in Korean won’t be the only advantage of the in-house service. Samsung will provide Naver with details of its semiconductors, which will power the generative AI tool. Using an internal tool will also help prevent the leaking of internal source code or other proprietary information. Samsung recently blocked its employees from using publicly available AI tools like ChatGPT after an engineer leaked company data after uploading it to OpenAI’s tool.


Google I/O 2023 saw the search giant repeatedly tell us that it cares about AI, alongside the launch of its first foldable phone and Pixel-branded tablet. This year, the company is going to supercharge its apps, services, and Android operating system with AI technology. We discuss this and more on Orbital, the Gadgets 360 podcast. Orbital is available on Spotify, Gaana, JioSaavn, Google Podcasts, Apple Podcasts, Amazon Music and wherever you get your podcasts.
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WhatsApp Chat Lock Feature for Keeping Conversations Hidden, Secure Rolling Out to iOS, Android Users



Google Bard, Microsoft Bing and ChatGPT Bring AI-Powered Reset to Online Search



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India Needs Framework for Regulation of AI, Says Digital India Corporation’s MD

Abhishek Singh, MD and CEO of Digital India Corporation on Monday emphasised the need for India to have its own framework on Artificial Intelligence (AI) that provides solutions to the diverse nature of the country.

Though many countries have legislative interventions, there is no law in India to regulate AI, he claimed.

“We are thinking in this direction. As and when the Digital India Act is passed, there would be provisions for enforcing guidelines,” Singh said virtually addressing the first CeRAI (Centre for Responsible AI) workshop on responsible AI for India held at the IIT Madras here.

The guidelines on AI would not limit innovation but allow innovation and creativity to prosper while offering ethical and responsible solutions to the users, he said.

The Bureau of Indian Standards (BIS) has its own committee on AI that proposes a draft for Indian standards equivalent to ISO standards. “TRAI came out with a consultative paper expressing concerns on the risks of AI. We are looking at this paper for finalising our framework for responsible and ethical AI,” Singh said.

Though on a positive note, several firms and even start-ups claim they are for responsible AI, they don’t adopt to those standards. “At times they are in conflict with their commercial interests and are not as ethical as they claim to be. We need to protect the safety and privacy concerns of the people,” he said.

AI, he argued, is not confined to driving cars or for entertainment but pervaded diverse fields including healthcare, and agriculture. Prime Minister Narendra Modi’s talk on “Sabka Saath Sabka Vikas aur Sabka Vishwas” (together with all, development for all and trust of all) applied to AI, as well. AI should be non-biased and non-discriminatory, he added.

Prof V Kamakoti, director, IIT Madras, also spoke.

The IIT-M has established the CeRAI, an interdisciplinary research centre, to ensure ethical and responsible development of AI-based solutions in the real world. “It is geared towards becoming a premier research centre at national and international level for both fundamental and applied research in responsible AI with immediate impact in deploying AI systems in the Indian ecosystem,” a release said.

Prof Balaraman Ravindran, head, CeRAI, stressed that it is important for the AI model and its predictions to be explainable and interpretable when they are to be deployed in various critical sectors/domains such as the healthcare, manufacturing and banking/finance among other areas.

“AI models need to provide performance guarantees appropriate to the applications they are deployed in. This covers data integrity, privacy, robustness of decision-making, etc. We need research into developing assurance and risk models for AI systems in different sectors,” he said. 


Google I/O 2023 saw the search giant repeatedly tell us that it cares about AI, alongside the launch of its first foldable phone and Pixel-branded tablet. This year, the company is going to supercharge its apps, services, and Android operating system with AI technology. We discuss this and more on Orbital, the Gadgets 360 podcast. Orbital is available on Spotify, Gaana, JioSaavn, Google Podcasts, Apple Podcasts, Amazon Music and wherever you get your podcasts.
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Google I/O: From Gmail to Maps, Here’s How Google Is Infusing Its Most Popular Products With AI

Google I/O 2023 began on Wednesday as Alphabet and Google CEO Sundar Pichai took to the stage to reveal several new changes coming to the company’s apps and services. Google’s annual developer conference for 2023 is focussed on artificial intelligence (AI) technology and the firm announced several new AI-powered features that are coming to services like search, Google Maps, Google Photos, and Gmail. Some of these features will be rolled out to customers in the coming weeks, while some will only be available later this year, Google said, while reiterating its “bold and responsible” approach to updating its products.

The first product from Google that is set to get an AI-backed upgrade is Gmail, the company announced during the Google I/O keynote. The company says it is expanding on its Smart Reply and Smart Compose features, which also rely on AI, into a new tool called “Help me write” that will roll out to Google Workspace users in the coming weeks.

Users can type in a prompt of an email they want to compose, and the tool will use a powerful generative model to quickly pull data from their Google account to generate a personalised email. These drafts can also be refined by the user, or automatically expanded using an “Elaborate” option. These features will start to roll out as part of Workspace updates, according to Google.

Google Photos, first introduced at Google I/O in 2015, has received several AI-powered features over the years that allow users to search for specific objects or people in their photo library. The company also offers a Magic Eraser tool on its Pixel smartphones, allowing users to remove people and objects from photos using AI — users on non-Pixel smartphones can also use this tool, with a Google One subscription.

Magic Editor for Google Photos
Photo Credit: Google

 

A new Magic Editor tool for Google Photos was unveiled on Wednesday, and the company claims it can add missing details in images where objects are partially visible, move subjects in an image after it has been captured, and maintain a consistent look across the image while editing a particular section. Google says Magic Editor for Google Photos will arrive later in 2023.

The company is also adding more AI capabilities to Google Maps, with a new “Immersive View for routes” feature that can give users who are walking, cycling, or driving, a bird’s eye view of the route, along with details of the traffic, air quality, weather, and visual indications of how these might change throughout the day. Google Maps’ new Immersive View for routes will be available in 15 cities — including London, New York, Tokyo, and San Francisco — by the end of the year.

Google’s search app is also getting an upgrade, as is the desktop browser search experience. The company has been scrambling to compete with Microsoft’s upgraded Bing, which runs on OpenAI’s GPT-4 technology. Using Google Bard, the search giant will offer users a conversational AI experience, that has now been opened to all users without a waitlist. The new Google search with generative AI can be enabled via a Labs setting and users can join a waitlist to test all the features offered by Bard-powered Google search, such as smarter shopping and follow up questions.  


Smartphone companies have launched many compelling devices over the first quarter of 2023. What are some of the best phones launched in 2023 you can buy today? We discuss this on Orbital, the Gadgets 360 podcast. Orbital is available on Spotify, Gaana, JioSaavn, Google Podcasts, Apple Podcasts, Amazon Music and wherever you get your podcasts.
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Hollywood Studios Claims They Offered Writers a $97 Million Wage Increase

The Alliance of Motion Picture & Television Producers, which represents Hollywood studios in contract talks with striking writers, said it offered wage increases of close to $97 million (about Rs. 792 crore). That’s more than double the $41 million (about Rs. 335 crore) the writers claim they are being offered, the studios said in a statement Thursday.

The Writers Guild of America, which represents some 11,500 screenwriters nationally, went on strike Tuesday, knocking late-night talk shows off the air and threatening the production of hundreds of TV programs and films, including ones for the upcoming fall season. Their talks broke down on Monday after six weeks of negotiations.

The writers said earlier this week that they’re seeking minimum staffing levels and employment terms on TV series. The union wants at least six writers on an episodic TV show and commitments for 13 weeks of work on programs made for streaming.

The studios said Thursday they couldn’t support those requests.

“If writing needs to be done, writers are hired, but these proposals require the employment of writers whether they’re needed for the creative process or not,” their statement said.

Another flash point is the use of artificial intelligence in screenwriting. The guild is asking the studios to not use the technology. The studios said the issue raises “hard, important creative and legal questions.”

Writers want to use artificial intelligence software in their work, but AI material can’t be copyrighted, the studios said. Only writers will be paid for scripts and AI-generated material would not receive writing credit, according to the studios.

© 2023 Bloomberg LP


OnePlus recently launched its first tablet in India, the OnePlus Pad, which is only sold in a Halo Green colour option. With this tablet, OnePlus has stepped into a new territory that’s dominated by Apple’s iPad. We discuss this and more on Orbital, the Gadgets 360 podcast. Orbital is available on Spotify, Gaana, JioSaavn, Google Podcasts, Apple Podcasts, Amazon Music and wherever you get your podcasts.

(This story has not been edited by NDTV staff and is auto-generated from a syndicated feed.)

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Motorola Edge 40 With MediaTek Dimensity 8020 SoC, 8GB RAM Launched: Price, Specifications



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OpenAI Rolls Out Incognito Mode on ChatGPT That Does Not Save Users’ Conversation History

OpenAI is introducing what one employee called an “incognito mode” for its hit chatbot ChatGPT that does not save users’ conversation history or use it to improve its artificial intelligence, the company said Tuesday.

The San Francisco-based startup also said it planned a “ChatGPT Business” subscription with additional data controls.

The move comes as scrutiny has grown over how ChatGPT and other chatbots it inspired manage hundreds of millions of users’ data, commonly used to improve, or “train”, AI.

Italy last month banned ChatGPT for possible privacy violations, saying OpenAI could resume the service if it met demands such as giving consumers tools to object to the processing of their data. France and Spain also began probing the service.

Mira Murati, OpenAI’s chief technology officer, told Reuters the company was compliant with European privacy law and is working to assure regulators.

The new features did not arise from Italy’s ChatGPT ban, she said, but from a months-long effort to put users “in the driver’s seat” regarding data collection.

“We’ll be moving more and more in this direction of prioritizing user privacy,” Murati said, with the goal that “it’s completely eyes off and the models are super aligned: they do the things that you want to do”.

User information has helped OpenAI make its software more reliable and reduce political bias, among other issues, she said, but added that the company still has challenges to tackle.

Tuesday’s product release lets users switch off “Chat History & Training” in their settings and export their data.

Nicholas Turley, the OpenAI product officer who likened this to an internet browser’s incognito mode, said the company still would retain conversations for 30 days to monitor for abuse before permanently deleting them.

In addition, the company’s business subscription available in the coming months will not use conversations for AI model training by default.

Microsoft, which has invested in OpenAI, already offers ChatGPT to businesses. Murati said that service would appeal to the cloud provider’s existing customers.

© Thomson Reuters 2023


Smartphone companies have launched many compelling devices over the first quarter of 2023. What are some of the best phones launched in 2023 you can buy today? We discuss this on Orbital, the Gadgets 360 podcast. Orbital is available on Spotify, Gaana, JioSaavn, Google Podcasts, Apple Podcasts, Amazon Music and wherever you get your podcasts.
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ChatGPT Performs Worse Than Students at Accounting Exams, Struggles With Mathematical Process

Researchers found students to have fared better at accounting exams than ChatGPT, OpenAI’s chatbot product.

Despite this, they said that ChatGPT’s performance was “impressive” and that it was a “game changer that will change the way everyone teaches and learns – for the better.” The researchers from Brigham Young University (BYU), US, and 186 other universities wanted to know how OpenAI‘s technology would fare on accounting exams. They have published their findings in the journal Issues in Accounting Education.

In the researchers’ accounting exam, students scored an overall average of 76.7 percent, compared to ChatGPT’s score of 47.4 percent.

While in 11.3 percent of the questions, ChatGPT was found to score higher than the student average, doing particularly well on accounting information systems (AIS) and auditing, the AI bot was found to perform worse on tax, financial, and managerial assessments. Researchers think this could possibly be because ChatGPT struggled with the mathematical processes required for the latter type.

The AI bot, which uses machine learning to generate natural language text, was further found to do better on true/false questions (68.7 percent correct) and multiple-choice questions (59.5 percent), but struggled with short-answer questions (between 28.7 and 39.1 percent).

In general, the researchers said that higher-order questions were harder for ChatGPT to answer. In fact, sometimes ChatGPT was found to provide authoritative written descriptions for incorrect answers, or answer the same question different ways.

They also found that ChatGPT often provided explanations for its answers, even if they were incorrect. Other times, it went on to select the wrong multiple-choice answer, despite providing accurate descriptions.

Researchers importantly noted that ChatGPT sometimes made up facts. For example, when providing a reference, it generated a real-looking reference that was completely fabricated. The work and sometimes the authors did not even exist.

The bot was seen to also make nonsensical mathematical errors such as adding two numbers in a subtraction problem, or dividing numbers incorrectly.

Wanting to add to the intense ongoing debate about how how models like ChatGPT should factor into education, lead study author David Wood, a BYU professor of accounting, decided to recruit as many professors as possible to see how the AI fared against actual university accounting students.

His co-author recruiting pitch on social media exploded: 327 co-authors from 186 educational institutions in 14 countries participated in the research, contributing 25,181 classroom accounting exam questions.

They also recruited undergraduate BYU students to feed another 2,268 textbook test bank questions to ChatGPT. The questions covered AIS, auditing, financial accounting, managerial accounting and tax, and varied in difficulty and type (true/false, multiple choice, short answer).


Xiaomi launched its camera focussed flagship Xiaomi 13 Ultra smartphone, while Apple opened it’s first stores in India this week. We discuss these developments, as well as other reports on smartphone-related rumours and more on Orbital, the Gadgets 360 podcast. Orbital is available on Spotify, Gaana, JioSaavn, Google Podcasts, Apple Podcasts, Amazon Music and wherever you get your podcasts.
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Alphabet CEO Sundar Pichai Reaps $226 Million Compensation in 2022 Amid Layoffs

Alphabet Chief Executive Sundar Pichai received total compensation of about $226 million (roughly Rs. 1,850 crore) in 2022, more than 800 times the median employee’s pay, the company said in a securities filing on Friday.

Pichai’s compensation included stock awards of about $218 million (roughly Rs. 1,800 crore), the filing showed.

The pay disparity comes at a time when Alphabet, the parent company of Google, has been cutting jobs globally, The Mountain View, California-based company announced plans to cut 12,000 jobs around the world in January, equivalent to 6 percent of its global workforce.

Early this month, hundreds of Google employees staged a walkout at the company’s London offices following a dispute over layoffs.

In March, Google employees staged a walkout at the company’s Zurich offices after more than 200 workers were laid off.

Meanwhile, the company is working rapidly towards making its chatbot Bard stand out among the competitors. On Friday, Google announced that Bard, its generative artificial intelligence (AI) chatbot, to help people write code to develop software, as the tech giant plays catch-up in a fast-moving race on AI technology.

Bard will be able to code in 20 programming languages including Java, C++ and Python, and can also help debug and explain code to users, Google said on Friday.

The company said Bard can also optimise code to make it faster or more efficient with simple prompts such as “Could you make that code faster?”.

Currently, Bard can be accessed by a small set of users who can chat with the bot and ask questions instead of running Google’s traditional search tool.

© Thomson Reuters 2023


Xiaomi launched its camera focussed flagship Xiaomi 13 Ultra smartphone, while Apple opened it’s first stores in India this week. We discuss these developments, as well as other reports on smartphone-related rumours and more on Orbital, the Gadgets 360 podcast. Orbital is available on Spotify, Gaana, JioSaavn, Google Podcasts, Apple Podcasts, Amazon Music and wherever you get your podcasts.
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Google Bard Now Helps Write Software Codes in 20 Programming Languages

Alphabet’s Google said on Friday it will update Bard, its generative artificial intelligence (AI) chatbot, to help people write code to develop software, as the tech giant plays catch-up in a fast-moving race on AI technology.

Last month, the company started the public release of Bard to gain ground on Microsoft.

The release of ChatGPT, a chatbot from the Microsoft-backed startup OpenAI, last year caused a sprint in the technology sector to put AI into more users’ hands.

Google describes Bard as an experiment allowing collaboration with generative AI, technology that relies on past data to create rather than identify content.

Bard will be able to code in 20 programming languages including Java, C++ and Python, and can also help debug and explain code to users, Google said on Friday.

The company said Bard can also optimise code to make it faster or more efficient with simple prompts such as “Could you make that code faster?”.

Currently, Bard can be accessed by a small set of users who can chat with the bot and ask questions instead of running Google’s traditional search tool.

The company began the public release of its chatbot Bard in late March this year, seeking users and feedback to gain ground on Microsoft in a fast-moving race on artificial intelligence technology. Bard could show three different versions or “drafts” of any given answer among which users could toggle, and it displayed a button stating “Google it,” should a user desire web results for a query.

© Thomson Reuters 2023


Xiaomi launched its camera focussed flagship Xiaomi 13 Ultra smartphone, while Apple opened it’s first stores in India this week. We discuss these developments, as well as other reports on smartphone-related rumours and more on Orbital, the Gadgets 360 podcast. Orbital is available on Spotify, Gaana, JioSaavn, Google Podcasts, Apple Podcasts, Amazon Music and wherever you get your podcasts.
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Michael Schumacher’s Family Planning Legal Action Against German Magazine Over AI-Generated Interview

Michael Schumacher‘s family are planning legal action against a German weekly magazine over an ‘interview’ with the seven times Formula One champion that was generated by artificial intelligence.

A spokesperson for the Schumacher family, asked by Reuters for a comment on Wednesday, pointed to published reports of legal action.

The Ferrari great has not been seen in public since he suffered a serious brain injury in a skiing accident on a family holiday in the French Alps in December 2013.

The family has guarded his privacy since, with access limited to those closest to him and little information given about his condition.

The latest edition of Die Aktuelle ran a front cover with a picture of a smiling Schumacher and the headline promising ‘Michael Schumacher, the first interview’.

The strapline added: “it sounded deceptively real”.

Inside, it emerged that the supposed quotes had been produced by AI.

“We live together at home. We do therapy. We do everything we can to make Michael better and to make sure he’s comfortable, and to simply make him feel our family, our bond,” Corinna Schumacher said in a 2021 Netflix documentary.

“We’re trying to carry on as a family, the way Michael liked it and still does. And we are getting on with our lives.

“‘Private is private’, as he always said. It’s very important to me that he can continue to enjoy his private life as much as possible. Michael always protected us, and now we are protecting Michael.”

Schumacher’s son Mick is currently the Mercedes reserve driver in Formula One, after losing his seat at Haas at the end of last season.

© Thomson Reuters 2023
 


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