Madden 23 Franchise Saves Accidentally Deleted by Data Storage Error at EA

EA’s Madden NFL series has once again seen another nasty round of Franchise errors. This time, some players who logged in to Madden 23 over the holidays experienced an issue related to data storage that corrupted their files — causing irreparable damage to some.

According to EA, the issues began on December 28 around 2:45 pm EST, continuing into early the next day, December 29, at 12:45 am. Players trying to log in to the Madden Franchise server around this time experienced a data storage error noting Leagues were unavailable, subsequently corrupting their Online Franchise, Connected Franchise Mode Leagues, and Face of the Franchise files.

EA says its Madden teams are attempting to restore those files, but they estimate 60% are unrecoverable —some players have permanently lost their saves. The publisher expects to have a timeline by sometime next week, explaining “the potential restoration of save files from a backup.”

For those who didn’t log in during that window, EA notes you’re safe from the data storage issue and should be able to play. As for anyone who experienced a loss, there doesn’t seem to be much more to say until that update next week, but the publisher did encourage players to start a new Franchise since the service is back online.