Is LinkedIn Down? Over 10,000 Users Report Issue Across Globe, Including India

Thousands of users of Microsoft’s LinkedIn were impacted on Wednesday, according to outage tracking website Downdetector.com.

There were over 10,000 incidents of people reporting issues with the social networking service, according to Downdetector, which tracks outages by collating status reports from a number of sources including user-submitted errors on its platform. The outage may be affecting a larger number of users.

Microsoft did not immediately respond to a Reuters request for comment.

A lot of LinkedIn users reported facing issue while accessing the online platform. The issue started around 10.30 PM IST, and continues to exist for many at the time of writing the copy. A lot of Indian users also faced a problem when trying to access LinkedIn.

However, this issue is not being faced uniformly by all users, as Gadgets 360 was able to verify the platform working properly.

According to Downdetector, the maximum complaints reported issues while accessing the website, while one-third users also faced problem while using the LinkedIn app. Only a limited fraction of users reported facing issue while opening their profile.

Meanwhile, LinkedIn has not issued any statement so far on the outage.

A few days back, Zoom also received several complaints after more than 40,000 users reported facing problems when trying to access the calling app. However, without much delay, Zoom issued a statement and assured its users that it is actively working to resolve the problem. Within an hour, the platform made another announcement to inform that the issue has been fixed and users may not face the difficulty anymore. The issues were reported from across the world including India.


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Staring at Yourself During Virtual Chats Can Worsen Your Mood, Study Reveals

A recent study found out that when people look at themselves while doing a virtual chat with their partner, their mood degrades more over the course of the conversation. Researchers discovered that the use of alcohol appears to worsen the issue more.

The findings point out a potentially problematic role of online meeting platforms in exacerbating psychological problems like anxiety and depression, the researchers said.

“We used eye-tracking technology to examine the relationship between mood, alcohol and attentional focus during virtual social interaction,” said Talia Ariss, a University of Illinois Urbana-Champaign doctoral candidate who led the research with the university psychology professor Catharine Fairbairn. “We found that participants who spent more time looking at themselves during the conversation felt worse after the call, even after controlling for pre-interaction negative mood. And those who were under the influence of alcohol spent more time looking at themselves.”

The findings add to previous studies suggesting that people who focus more on themselves than on external realities — especially during social interactions — may be susceptible to mood disorders, Ariss said.

“The more self-focused a person is, the more likely they are to report feeling emotions that are consistent with things like anxiety and even depression,” she said.

“Users of the online video call platform Zoom increased 30-fold during the pandemic — burgeoning from 10 million in December 2019 to 300 million by April 2020,” the researchers wrote. “The pandemic has yielded a surge in levels of depression and anxiety and, given reports of heightened self-awareness and fatigue during virtual exchange, some have posited a role for virtual interaction in exacerbating such trends.”

In the study, participants answered questions about their emotional status before and after the online conversations. They were instructed to talk about what they liked and disliked about living in the local community during the chats, and to discuss their musical preferences. Participants could see themselves and their conversation partners on a split-screen monitor. Some consumed an alcoholic beverage before talking and others drank a non-alcoholic beverage.

In general, participants stared at their conversation partners on the monitor much more than they looked at themselves, the researchers found. But there were significant differences in the amount of time individual participants spent gazing at themselves.

“The cool thing about virtual social interactions, especially in platforms like Zoom, is that you can simulate the experience of looking in a mirror,” Ariss said. This allows researchers to explore how self-focus influences a host of other factors, she said.

Adding alcohol to the experiment and using eye-tracking technology also allowed the scientists to explore how mild inebriation affected where a person focused their attention.

“In the context of in-person social interactions, there is strong evidence that alcohol acts as a social lubricant among drinkers and has these mood-enhancing properties,” Ariss said. “This did not hold true, however, in the online conversations, where alcohol consumption corresponded to more self-focus and had none of its typical mood-boosting effects.”

“At this point in the pandemic, many of us have come to the realization that virtual interactions just aren’t the same as face-to-face,” Fairbairn said. “A lot of folks are struggling with fatigue and melancholy after a full day of Zoom meetings. Our work suggests the self-view offered in many online video platforms might make those interactions more of a slog than they need to be.”


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Five9 Plans to Expand in Europe With 2 Data Centres, Relocates Russian Staff to Portugal

Five9, the US call centre software firm whose shareholders spurned a merger with Zoom last year, is looking to expand in Europe by setting up two data centres and relocating its employees in Russia to Portugal.

The data centres will be in Frankfurt and Amsterdam, and serve customers in Europe, the Middle East, and Africa.

“Around 10 percent of our revenue today comes from Europe … we are looking to at least double our European contribution in the near term,” CEO Rowan Trollope told Reuters.

Shareholders of Five9, whose call centre software is used by more than 2,000 companies, in October turned down a merger with Zoom after it refused to add cash to its bid, relying solely on stock as payment.

Faced with the Russia-Ukraine war, Five9 has also offered to relocate its 176 employees in Russia to Portugal where it is opening a development site.

“The office in Russia is closing on June 10,” Trollope said. “We have offered to relocate our employees, and we don’t know what percentage of them will go, but it could be like 100 of them or so.”

Trollope expects its centre in Portugal to employ around 300 to 400 people.

The US call centre firm came in spotlight last year after Zoom aborted $14.7 billion (roughly Rs. 1,09,280 crores) acquisition of call centre software firm Five9.

Zoom’s unwillingness to add cash to its bid and rely solely on its stock as currency to pay for the Five9 deal backfired after its shares slipped by as much as 29 percent in the weeks after the deal was announced in July 2021, on concerns that the return to physical meetings as the COVID-19 pandemic wanes will erode its business.

Five9 shareholders voted down the deal. Investment bankers and analysts said Zoom’s stock would likely remain volatile until investors establish what the prospects of its business will be once the pandemic is over. This decreases the chances of another acquisition target accepting Zoom’s shares as currency in the near term, they said.

© Thomson Reuters 2022


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