Tag: slack

Google Chat Rolls Out Cross-Platform Messaging With Microsoft Teams, Slack: How It Works

Google Chat will now allow sending messages to Microsoft Teams and Slack with its new interoperability support. The cross-platform messaging feature was first announced by the tech giant at the Google Cloud Next 2023 event, but so far the feature was available only in beta to a limited number of users. With the new update, all paid subscribers of Google Workspace will be able to send messages to Teams and Slack users. Notably, users and organisations will need to use the Mio app to access the functionality.

The new feature was announced via a Google Workspace update. The company said, “Interoperability will enable organisations that use Google Chat and other messaging platforms within their domain to provide a more seamless experience for their users.” This means users will only be able to use this feature to send messages to people within their own organisation. This could be useful to text coworkers in different teams who use a separate app for communication.

However, there is a caveat. The cross-platform messaging feature is not built into Google Chat. So, users will need to download and install the Mio app to create the interoperability. This will be the tricky part since organisations will need to purchase an additional license in order to use the feature. Despite the extra steps, it can be a useful feature for large organisations that are not exclusively using a single communications platform for all the teams.

Cross-platform messaging feature between Google Chat, Microsoft Teams, and Slack was being tested by the company for the last one year and its availability was limited to some users. Google earlier announced in this year’s Cloud Next event that the feature will be rolled out to all paid customers of Workspace, and starting last week, this feature is being rolled out globally.

Separately, Slack released its artificial intelligence (AI) features to all paid users globally. Now, users with a paid subscription of the platform can purchase an add-on to activate features such as recaps, search, and conversation summaries. The company also intends to add note-taking summary generation feature for its voice and video calling feature Huddle.

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Microsoft Likely to Face EU Antitrust Investigation in Coming Months

Microsoft is likely to face an EU antitrust investigation in the coming months after remedy discussions with the EU watchdog to avert such a move appear to have hit a roadblock, people familiar with the matter said.

Microsoft, which has been fined EUR 2.2 billion (nearly Rs. 19,670 crore) in the previous decade for practices in breach of EU competition rules, including tying or bundling two or more products together, found itself in the EU crosshairs after a complaint by Salesforce-owned workspace messaging app Slack in 2020.

Microsoft added Teams to Office 365 in 2017 for free, with the app eventually replacing Skype for Business. 

Slack alleged that its rival had unfairly integrated workplace chat and video app Teams into its Office product.

Microsoft kicked off talks with the European Commission last year in a bid to stave off an investigation. It recently offered to cut the price of its Office product without its Teams app.

The European Commission has been seeking a deeper price cut than that offered by the U.S. software giant, the people said.

The EU executive declined to comment. 

A Microsoft spokesperson said: “We continue to engage cooperatively with the Commission in its investigation and are open to pragmatic solutions that address its concerns and serve customers well.”

© Thomson Reuters 2023

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Microsoft Said to Have Offered to Charge for Its Office Product to Address EU Antitrust Concerns

Microsoft has offered to charge different prices for its Office product with and without its Teams app to stave off a possible EU antitrust investigation and fine, two people familiar with the matter said.

Microsoft has been seeking to address the EU competition enforcer’s concerns since last year after Salesforce-owned workspace messaging app Slack complained to the European Commission, other people familiar with the matter told Reuters in December.

Slack in 2020 alleged that Microsoft has unfairly integrated its workplace chat and video app Teams into its Office product. The US tech giant introduced Teams in 2017 targeting the fast-growing and lucrative workplace collaboration market.

The European Commission on Thursday said there were other complainants besides Slack.

“We have received several complaints regarding Microsoft, including by Slack, regarding Microsoft’s conduct in relation to its Teams product. As you know the assessment is ongoing so we cannot comment further,” a spokesperson said.

Microsoft said it continued to engage cooperatively with the Commission and was “open to pragmatic solutions that address its concerns and serve customers well”.

Salesforce declined to comment.

The EU antitrust watchdog is seeking feedback from Microsoft rivals on its proposal, the people said.

In the last decade, the European Commission fined Microsoft EUR 2.2 billion (nearly Rs. 19,800 crore) for practices in breach of EU competition rules, including tying or bundling two or more products together.

© Thomson Reuters 2023  
 

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Uber Investigating Cybersecurity Incident After Alleged Data Breach: All Details

Uber Technologies on Friday said that it is responding to a cybersecurity incident involving a breach of its network. The ride-hailing company confirmed that it has reached out to law enforcement after a hacker allegedly breached its network that forced Uber to take several internal communications and engineering systems offline on Thursday. The hacker reportedly compromised the account of an employee’s workplace messaging app Slack and used it to send a message to Uber employees announcing that the company had suffered a data breach.

As per a report by The New York Times that cited an Uber spokesperson, a hacker compromised an employee’s workplace messaging app Slack and used it to send a message to Uber employees saying that the company had suffered a data breach. The hacker reportedly got access to other internal systems later and posted an explicit photo on an internal information page for employees.

Uber via a tweet on Friday acknowledged the data breach saying that it has reached out to law enforcement for investigating the incident. The company assured that it will post additional updates on Twitter as they become available.

The San Francisco-based company’s Slack communication system was taken offline on Thursday afternoon after employees received the message from the hacker, the report adds citing two employees.

According to the report, the person who claimed responsibility for the hack said he gained access through social engineering. He reportedly sent a text message to an Uber worker claiming to be a corporate information technology worker and persuaded the employee to hand over a password that gave them access to Uber’s systems.

Back in November 2016, a data breach affected 57 million passengers and drivers of the ride hailing service.

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