Tag: downdetector

Instagram Back Up After Global Outage Hits Over 1,80,000 Users; Company Blames ‘Technical Issue’

Meta Platform’s Instagram was back up for most users, the company said on Sunday, after a technical issue that disrupted services to thousands of people had been resolved.

“Earlier today, a technical issue caused some people to have trouble accessing Instagram. We resolved the issue as quickly as possible for everyone who was impacted,” a Meta spokesperson told Reuters.

The company did not disclose the number of users affected by the disruption. Outage tracking website Downdetector.com showed more than 100,000 incidents in the United States, 24,000 in Canada and over 56,000 in Britain.

More than 180,000 users reported issues with accessing Instagram at the peak of the outage.

Instagram was down for some users on Sunday from around 5:45 p.m. EST (2145 GMT), according to outage tracking website Downdetector.com. The number of outages eased to just over 7,000 reports as of 8:30 p.m. EST.

Downdetector tracks outages by collating status reports from several sources, including users.

According to a recent report, Instagram is planning to release a text-based app that will compete with Twitter and may debut as soon as June, Bloomberg News reported on Friday, citing people familiar with the matter.

The Facebook parent is testing the product with influencers and some creators, according to the report.

The company did not immediately respond to a Reuters request for comment.

Meta has been contacting talent agencies and celebrities to gauge their interest in trying an early version of the app, which will be integrated with Instagram, said Alex Heath in a newsletter.

The report also mentions that the parent company Meta has made the new app secretly available to select creators for months. It is said to be separate from Instagram yet allow people to connect accounts.

© Thomson Reuters 2023

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Netflix Suffers Outage, Streaming Service Down for Thousands of Users

Netflix’s video streaming services were down for thousands of users on Thursday, according to outage-tracking website Downdetector.com.

There were around 1,800 reports on Downdetector, which collates status reports from a number of sources.

About 55 percent of the users reported issues with the website, according to Downdetector.

Netflix did not immediately respond to a Reuters request for comment.

Netflix, which has more than 200 million paid subscribers globally, remains a dominant streaming service.

The streaming service last month cut prices of its subscription plans in some countries as it looked to maintain subscriber growth amid stiff competition and strained consumer spending.

Netflix, which operates in over 190 countries, has been looking to grow its share in newer international regions as the US and Canada markets saturate. The company added about 7.6 million subscribers in the fourth quarter after bleeding subscribers in the first half of 2022 as rivals such as Paramount+ and Disney+ raked in subscribers.

But average revenue per membership declined across regions in the last three months of 2022.

In February, Netlfix also laid out plans to crack down on password sharing for accounts on its streaming platform, including setting up primary location and paying a couple of dollars for an extra member.

The video-streaming giant, which has estimated that 100 million users around the world use a shared account, said that members can now easily manage who has access to their account, transfer profile to a new account and still easily watch Netflix on their personal devices or log into a new TV.

© Thomson Reuters 2023

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