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Telecom Subscriber Base in India Grew Marginally to 1,173.89 Million at June End: TRAI

Telecom subscriber base in the country grew marginally to 1,173.89 million at the end of June on account of new customer additions led by Reliance Jio, sector regulator TRAI said on Thursday. 

The subscriber base growth was driven by mobile telephony where Reliance Jio added over 2.27 million new customers and Bharti Airtel added 1.4 million customers.

“The number of telephone subscribers in India increased from 1,172.57 million at the end of May-23 to 1,173.89 million at the end of June-23, thereby showing a monthly growth rate of 0.11 percent,” the Telecom Regulatory Authority of India (TRAI) said in its monthly subscriber report.

However, the overall growth was mitigated by the loss of subscribers by state-owned BSNL, MTNL and Vodafone Idea (VIL).

BSNL lost 1.87 million mobile subscribers, VIL lost 1.28 million subscribers and MTNL (1,52,912 subscribers).

The net addition in wireless subscribers of telecom operators in the month of June was 3,73,602.

“Total wireless subscribers increased from 1,143.21 million at the end of May-23, to 1,143.58 million at the end of June-23, thereby registering a monthly growth rate of 0.03 per cent,” Trai said.

After a marginal decline in May, wireline connections increased in June.

The growth in the wireline segment was led by APFPL which added 6,56,424 new connections. It was followed by Reliance Jio with the addition of 2,08,014 connections, Bharti Airtel (1,34,021), V-Con Mobile and Infra (13,100), Tata Teleservices (12,617) and Quadrant added 6,540 connections in June.

The total broadband subscribers increased to 861.47 million at the end of June 2023 from 856.81 million at the end of May with a monthly growth rate of 0.54 per cent, the report said.

“Top five service providers constituted 98.37 per cent market share of the total broadband subscribers at the end of June-23. These service providers were Reliance Jio Infocomm 447.75 million, Bharti Airtel 248.06 million, Vodafone Idea 124.90 million, BSNL 24.59 million and Atria Convergence 2.16 million,” the report said. 

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Telecom Subscriber Base in India Grew Marginally to 1,173.89 Million at June End: TRAI

Telecom subscriber base in the country grew marginally to 1,173.89 million at the end of June on account of new customer additions led by Reliance Jio, sector regulator TRAI said on Thursday. 

The subscriber base growth was driven by mobile telephony where Reliance Jio added over 2.27 million new customers and Bharti Airtel added 1.4 million customers.

“The number of telephone subscribers in India increased from 1,172.57 million at the end of May-23 to 1,173.89 million at the end of June-23, thereby showing a monthly growth rate of 0.11 percent,” the Telecom Regulatory Authority of India (TRAI) said in its monthly subscriber report.

However, the overall growth was mitigated by the loss of subscribers by state-owned BSNL, MTNL and Vodafone Idea (VIL).

BSNL lost 1.87 million mobile subscribers, VIL lost 1.28 million subscribers and MTNL (1,52,912 subscribers).

The net addition in wireless subscribers of telecom operators in the month of June was 3,73,602.

“Total wireless subscribers increased from 1,143.21 million at the end of May-23, to 1,143.58 million at the end of June-23, thereby registering a monthly growth rate of 0.03 per cent,” Trai said.

After a marginal decline in May, wireline connections increased in June.

The growth in the wireline segment was led by APFPL which added 6,56,424 new connections. It was followed by Reliance Jio with the addition of 2,08,014 connections, Bharti Airtel (1,34,021), V-Con Mobile and Infra (13,100), Tata Teleservices (12,617) and Quadrant added 6,540 connections in June.

The total broadband subscribers increased to 861.47 million at the end of June 2023 from 856.81 million at the end of May with a monthly growth rate of 0.54 per cent, the report said.

“Top five service providers constituted 98.37 per cent market share of the total broadband subscribers at the end of June-23. These service providers were Reliance Jio Infocomm 447.75 million, Bharti Airtel 248.06 million, Vodafone Idea 124.90 million, BSNL 24.59 million and Atria Convergence 2.16 million,” the report said. 

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Reliance Jio, Bharti Airtel Added 19.8 Lakh Mobile Subscribers in February: TRAI

Telecom operators Reliance Jio and Bharti Airtel added 19.8 lakh mobile subscribers month-on-month in February, even as Vodafone Idea lost 20 lakh customers, according to data released by TRAI on Thursday.

India’s largest telecom player Reliance Jio added the maximum number of mobile subscribers at about 10 lakh, taking its wireless subscriber tally to 42.71 crore users in February, as against 42.61 crore in January.

Sunil Mittal-led Bharti Airtel gained 9.82 lakh mobile users during February and ended the month with a wireless subscriber base of 36.98 crore.

Vodafone Idea lost 20 lakh subscribers in the wireless category as its mobile subscriber base shrunk to 23.79 crore, as per data from the Telecom Regulatory Authority of India (TRAI).

“…the total Broadband Subscribers increased from 839.18 million at the end of January-23 to 839.33 million at the end of February-23 with a monthly growth rate of 0.02 percent,” the release said.

The top five service providers constituted 98.38 percent market share of the total broadband subscribers at the end of February 2023.

“These service providers were Reliance Jio Infocomm 435.20 million, Bharti Airtel 239.70 million, Vodafone Idea 123.74 million, BSNL 24.92 million and Atria Convergence 2.14 million,” according to the release.

Overall, total wireless subscribers decreased to 1,141.96 million (114.1 crore) at the end of February 23 from 1,143.02 million (114.3 crore) at the end of January 2023, a monthly decline rate of 0.09 percent.

“Wireless subscriptions in urban areas decreased from 627.13 million at the end of January 23 to 626.37 million and wireless subscriptions in rural areas also decreased from 515.89 million to 515.60 million during the same period. Monthly decline rates of urban and rural wireless subscriptions were 0.12 percent and 0.06 percent, respectively,” TRAI said.

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Tejas Networks Wins Rs. 696 Crore Order From BSNL, Its Largest-Ever Contract

Tejas Networks has received an order worth Rs 696 crore from Bharat Sanchar Nigam Limited (BSNL) for the upgradation of its all-India IP-MPLS based Access and Aggregation Network (MAAN)

Tejas Networks, part of the Tata Group, designs and manufactures wireless networking products for telecommunications service providers, defence and government entities in over 75 countries.

As a part of this contract, Tejas Networks will supply, install and commission over 13,000 of its ‘TJ1400’ series of next-generation access and aggregation routers.

Initial supplies and deployment are expected to be completed within the next 18 months, Tejas Networks said in an exchange filing on Monday.

“We are delighted to win this prestigious contract which is the single largest order we have received till date in our company. We look forward to partnering with BSNL to create a unified, flexible and scalable IP/MPLS network that will cater to growing data traffic from its full-range of services, including mobile (2G/3G/4G/5G), fibre broadband, Voice over IP, Wi-Fi and enterprise data services,” said Sanjay Nayak, Managing Director and CEO of Tejas Networks.

“It provides us an excellent opportunity to deploy at scale, our carrier routing products and establish our world-class capabilities in the critical routing technology area,” Nayak added.

At the time of writing this report, Tejas Networks’ shares were over five per cent higher at Rs 610.

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Telecom Subscriber Base Rise Marginally to 1,170.75 Million in Jan 2023: TRAI

The telecom subscriber base in the country grew marginally to 1,170.75 million in January, driven by net customer gain in the fixed line segment, according to a sector regulator TRAI report released on Friday.

The net gain in the wireline segment was 0.28 million customers while mobile telephony recorded a net gain of 0.09 million subscribers.

Even though Reliance Jio and Bharti Airtel jointly added 0.29 million new customers, the gain was offset by BSNL and Vodafone Idea (VIL) losing 0.28 million customers.

“The number of telephone subscribers in India increased from 1,170.38 million at the end of December 2022 to 1,170.75 million at the end of January 2023, thereby showing a monthly growth rate of 0.03 percent,” the Telecom Regulatory Authority of India said in the subscriber report for the month of January 2023.

The wireline or fixed line connections in the country increased to 27.73 million in January from 27.45 million in December.

The growth in the wireline segment was driven by Reliance Jio, Bharti Airtel and Quadrant, which added 0.21 million, 0.11 million and 5,949 customers, respectively.

State-owned MTNL was the biggest loser in the segment as it lost 29,857 customers. It was followed by BSNL, which lost 19,781 wireline customers, Tata Teleservices 9,444, VIL 3,727 and Reliance Communications 275 customers.

In the mobile telephony or wireless segment, Reliance Jio and Bharti Airtel added 1.65 million and 1.28 million customers, respectively. BSNL, VIL and MTNL mitigated the growth in the segment by losing 1.48 million, 1.35 million and 2,960 mobile subscribers, respectively.

The broadband subscriber base in the country grew to 839.18 million in January from 832.2 million in December.

“Top five service providers constituted 98.39 per cent market share of the total broadband subscribers at the end of January-23. These service providers were Reliance Jio Infocomm (434.02 million), Bharti Airtel (237.40 million), Vodafone Idea (125.03 million), BSNL (27.05 million) and Atria Convergence (2.14 million),” TRAI said.

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Reliance Jio Leads Wireline Segment in December 2022 With Nearly 3 Lakh New Customers

Telecom subscriber base rose marginally to 1,170.38 million in December 2022 on account of an increase in fixed line connections, according to official data.

The total subscriber base in the country was at 1,170.17 million in November last year.

“The number of telephone subscribers in India increased from 1,170.18 million at the end of November to 1,170.38 million at the end of December, thereby showing a monthly growth rate of 0.02 percent,” telecom regulator TRAI said in its monthly subscriber report for December 2022 released on Thursday.

Wireline subscribers increased to 27.45 million in December from 27.13 million in November, with a net increase of 0.32 million in the wireline subscriber base.

The Telecom Regulatory Authority of India (TRAI) report showed that the growth in the wireline segment was driven by Reliance Jio with an addition of 2,92,411 new customers. Bharti Airtel added 1,46,643 new landline customers, BSNL (13,189) and Quadrant (6,355).

State-owned MTNL lost 1,10,168 fixed line customers in December while Vodafone Idea lost 15,920 fixed line customers, Reliance Communications (6,292) and Tata Teleservices (5,849).

The mobile subscriber base in the country declined marginally to 1,142.93 million in December from 1,143.04 million in November.

The growth in the wireless segment was adversely impacted with Vodafone Idea (VIL) losing 2.47 million subscribers.

While Reliance Jio and Bharti Airtel added 1.7 million and 1.52 million new customers, respectively, the loss of subscribers of Vi, BSNL (8,76,429), MTNL (3,450) and Reliance Communications (214) hindered the growth in the wireless segment.

The broadband subscriber base grew marginally to 832.2 million in December from 825.38 million in November, with mobile devices accounting for 798.69 million customers in the segment.

“Top five service providers constituted 98.41 percent market share of the total broadband subscribers at the end of December-22. These service providers were Reliance Jio Infocomm (432.16 million), Bharti Airtel (234.46 million), Vodafone Idea (123.87 million), BSNL (26.35 million) and Atria Convergence (2.14 million),” the report said.

 

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DoT Said to Have Directed TRAI to Introduce Strict Service Quality Norms

The Department of Telecommunications has asked sector regulator TRAI to make quality of service norms stricter in order to curb call drops and improve call quality, an official source said on Tuesday.

The move comes after the Department of Telecommunications (DoT) collected feedback from the public through an IVRS call around call drop, quality of calls etc.

“Quality of service is very important for customer satisfaction and protection of their interests. DoT has requested TRAI for improvement in the present quality of service (QoS) through more stringent parameters,” an official said.

The source said that the DoT also observed few key performance indicators while broadly studying global best practices on QoS.

“Same has been shared with Trai today,” the source added.

The Telecom Regulatory Authority of India (TRAI) has called a meeting with telcos on February 17 to discuss measures and action plan for improving service quality, review of norms, benchmarks for 5G services, and unsolicited commercial communications.

The move is aimed at improving the telecom service quality and check call drops. It also comes at a time when ultra high speed 5G services are being rolled out across the country.

So far, 5G services have been launched in over 300 cities in India. The next generation of technology that promises turbocharged speeds (about 10 times faster than 4G) and low latency connectivity.

Issues around service quality have been in the spotlight over the last few months. The telecom department back in December met operators to discuss rising instances of call drops and service quality-related issues, as it deliberated on policy measures that can be considered for improving call quality.

Launch of 5G services was expected to improve call quality, but instead people have complained about deterioration in quality of service.

According to an online survey by LocalCircles released in mid-January, 42 percent of 5G subscribers surveyed report no improvement while 19 percent report deterioration in call connection and call drop issues after moving to 5G services.

Half of the respondents in the survey shared that they face call connection and call drop issues with over 25 percent of their calls and 28 percent of them claim they have issues with over 50 percent of their calls.

Telecom operator Reliance Jio and Bharti Airtel have been rolling out 5G services across the country.

State-run BSNL and debt-ridden Vodafone Idea are yet to roll out 5G services. 

 

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Reliance Jio, Airtel Mobile Users Tally Increased in November, While Vodafone Idea Faces Loss: TRAI

Reliance Jio and Bharti Airtel cumulatively gained nearly 25 lakh mobile subscribers in November even as troubled Vodafone Idea lost nearly 18.3 lakh customers, according to data by sector regulator TRAI. India’s largest telco Reliance Jio cemented its lead in the market adding 14.26 lakh net subscribers in November, whereas Airtel added 10.56 lakh users.

At the end of November 2022, Jio’s mobile subscriber tally stood at 42.28 crore, the levels rising from 42.13 crore during the previous month.

Bharti Airtel’s subscriber gains pushed up the mobile user count of the Sunil Mittal-led company to 36.60 crore in November.

In sharp contrast, cash-strapped Vodafone Idea lost 18.27 lakh subscribers during the month in reference, tempering its subscriber base to 24.37 crore in November.

As per TRAI data, the total broadband subscribers increased to 82.53 crore at the end of November 2022 with a monthly growth rate of 0.47 percent.

The top five service providers constituted over 98 percent market share at the end of November 2022.

The list included Reliance Jio (43 crore), Bharti Airtel (23 crore), Vodafone Idea (12.3 crore), and BSNL (2.6 crore), amongst others.

As on November 2022, the top five wired broadband service providers were Reliance Jio (73.8 lakh), Bharti Airtel (55.6 lakh), BSNL (40.2 lakh), Atria Convergence Technologies (21.4 lakh) and Hathway Cable & Datacom (11.3 lakh).

The top five wireless broadband service providers were Reliance Jio (42.28 crore), Bharti Airtel (22.5 crore), Vodafone Idea (12.34 crore), BSNL (2.18 crore), and Intech Online (2.3 lakh), according to TRAI’s latest subscription data.

Total wireless subscribers decreased to 1,143.04 million at the end of November 2022, from 1,143.63 million at the end of October 2022, sliding 0.05 percent.

“Monthly growth rates of urban and rural wireless subscription were 0.24 percent and -0.39 per cent respectively,” it said.

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Jio, Airtel Added More Subscribers Month-on-Month in September, Vi Saw Decline, TRAI Data Shows

India’s total mobile subscriber base fell by 3.6 million in September, with Vodafone Idea suffering a subscriber count decline even as larger rivals Reliance Jio and Bharti Airtel added users month-on-month, according to telecom regulator’s data. India’s largest mobile operator Jio further cemented its position in the market, adding 7,20,000 wireless subscribers during September, while Bharti Airtel increased its mobile users’ tally by 4,12,000.

Notably, while Jio led peers in September subscriber additions, its net adds this time was lower than the 32,81,000 subscribers the telco had gained in August.

Ailing Vodafone Idea faced a subscriber count decline (by 40,00,000), its base shrank to 24.91 crore during September.

“Total wireless subscribers decreased from 1,149.11 million at the end of August 22 to 1,145.45 million at the end of September 22, thereby registering a monthly decline rate of 0.32 percent,” Telecom Regulatory Authority of India (TRAI) said releasing subscription data for September.

Overall, the number of telephone subscribers number in India (mobile and fixed-line together) decreased to about 117.19 crore at the end of September 2022, translating to a monthly decline rate of 0.27 percent.

TRAI said the total broadband subscribers rose to 81.6 crore at the end of September 2022, with a monthly growth rate of 0.28 percent.

The top five service providers constituted 98.36 percent market share of the total broadband subscribers at the end of September 2022.

“These service providers were Reliance Jio (426.80 million), Bharti Airtel (225.09 million), Vodafone Idea (123.20 million), BSNL (25.62 million), and Atria Convergence (2.14 million),” TRAI said.

Back in August, Reliance Jio toppled state-run BSNL to become the largest fixed-line service provider in the country, according to a TRAI report. It was the first time since the beginning of telecom services in the country that a private operator had gained the top position in the wireline segment.

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Over 5 Crore Complaints Received Against Telcos Over Mobile Services in FY22, MoS Communications Says

More than five crore complaints were received against telecom operators related to mobile services during 2021-22, with about 54 per cent of them against Airtel, followed by Vodafone Idea, Parliament was informed on Friday. Minister of State for Communications Devusinh Chauhan, in a written reply in the Rajya Sabha, gave data on complaints received against various telecom service providers related to mobile telephony during 2021-22, as per which the number for Airtel stood at 2,99,68,519, and for Vodafone Idea at 2,17,85,460.

The number of such complaints against Reliance Jio was 25.8 lakh.

In all, nearly 5.5 crore complaints related to cellular mobile telephone services were registered by consumers through helpline numbers of operators at complaint centres during 2021-22.

The number of complaints against state-owned Bharat Sanchar Nigam Ltd (BSNL) and Mahanagar Telephone Nigam Ltd (MTNL) stood at 8.8 lakh and 48,170 respectively.

“The complaints received at complaint centres through customer helpline numbers are resolved by the concerned service provider,” the minister said.

Where the complaints are not resolved by the service providers, the complainant can approach the public grievance wing of the Department of Telecommunications. All the grievances so received are monitored and resolved through the Centralised Public Grievance Redressal and Monitoring System (CPGRAMS) portal.

“The number of grievances received during 2021-22 through CPGRAMS portal was 58911, out of which 58,224 were resolved,” the minister added.

To another question, Chauhan said the number of BSNL customers who opted for network port out stood at 52.3 lakh in 2021-22, while the subscribers porting in were at 28.8 lakh.

Stiff competition in the telecom sector drove both port in and port out for BSNL, he added.

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