Amazon Plans to Add ChatGPT-style Conversational Product Search to its Online Store

Amazon.com plans to bring ChatGPT-style product search to its web store, rivalling efforts by Microsoft and Google to weave generative artificial intelligence into their search engines.

The e-commerce giant’s ambitions appear in recent job postings reviewed by Bloomberg News. One listing seeking a senior software development engineer says the company is “reimagining Amazon Search with an interactive conversational experience” designed to help users find answers to questions, compare products and receive personalised suggestions.

“We’re looking for the best and brightest across Amazon to help us realise and deliver this vision to our customers right away,” the company said in the listing, which was posted on its jobs board last month. “This will be a once in a generation transformation for Search.”

Another posted job would be part of “a new AI-first initiative to re-architect and reinvent the way we do search through the use of extremely large scale next-generation deep learning techniques.”

Amazon spokesperson Keri Bertolino declined to comment on the job listings. “We are significantly investing in generative AI across all of our businesses,” she said in an email.

Conversational product search has the potential to reshape a key element of Amazon’s core retail business. The search bar at the top of the app and home page in recent years have become the default gateway for millions of shoppers seeking to find a specific product. More than half of US shoppers say they start product searches on Amazon.com, a higher share than Google, according a survey conducted earlier this year by Jungle Scout, a maker of software for sellers on Amazon.

Early deployments of generative AI by Microsoft, Alphabet’s Google and others have been beset by errors in response to basic questions. But they also show how a beefed-up Microsoft Bing or Google search could offer users a more valuable way to find products.

Asking Microsoft Bing — which is powered by OpenAI’s ChatGPT – to show the five best electric razors pulled up a roster of five products, including citations to reviews from Men’s Health and GQ, along with links to stores selling the products. The same search on Amazon yields a pair of ads, followed by dozens of products.

Amazon’s search experience has been criticised in recent years for the increased share of results devoted to ads and other sponsored content.

Generative AI uses vast quantities of data to assemble large language models that can help create text or images following a prompt. Amazon Chief Executive Officer Andy Jassy said on an earnings call last month that the technology “presents a remarkable opportunity to transform virtually every customer experience.”

Amazon Web Services, the company’s cloud-computing unit, in April announced a set of services that rely on advances in generative AI. They have yet to be widely released. Meanwhile, the company is hoping to use similar technology to improve its Alexa voice assistant, Insider reported. Amazon is also building a team to use artificial intelligence tools to create photos and videos for advertising campaigns, the Information reported this month.

© 2023 Bloomberg LP


Google I/O 2023 saw Google tell us repeatedly that it cares about AI, alongside the launch of its first foldable phone and Pixel-branded tablet. This year, the company is going to supercharge its apps, services, and Android operating system with AI technology. We discuss this and more on Orbital, the Gadgets 360 podcast. Orbital is available on Spotify, Gaana, JioSaavn, Google Podcasts, Apple Podcasts, Amazon Music and wherever you get your podcasts.
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Google Agrees to Pay $8 Million to Settle Claims Against Deceptive Pixel 4 Ads

Google, a unit of Alphabet, has agreed to pay $8 million (roughly Rs. 65 million) to settle claims it used deceptive advertisements to promote the Pixel 4 smartphone, Texas Attorney General Ken Paxton announced on Friday.

The search and advertising giant, which also makes Android smartphone software and owns YouTube, has been scrutinized for antitrust and consumer protection infractions by both the federal government and state attorneys general. The federal government has filed two antitrust lawsuits.

In this instance, Paxton’s office alleged that Google hired radio announcers to give testimonials about the Pixel 4 even though the company had refused to allow them to use one of the phones.

“If Google is going to advertise in Texas, their statements better be true,” Paxton said in a statement. “In this case, the company made statements that were blatantly false, and our settlement holds Google accountable for lying to Texans for financial gain.”

Google said in a statement that it takes compliance with advertising laws seriously. “We are pleased to resolve this issue,” said spokesperson Jose Castaneda.

Meanwhile, Google is also facing issues in India as the competition watchdog has begun an inquiry into the company after some companies alleged the service fee the US firm charges for in-app payments breaches an earlier antitrust directive, a regulatory order seen by Reuters showed on Friday.

Tinder-owner Match Group and Indian startups have asked the watchdog to investigate Google’s new User Choice Billing (UCB) system, which they alleged was anti-competitive.

The Competition Commission of India (CCI) on Friday issued an order stating “it is of the opinion that an inquiry needs to be made.”

© Thomson Reuters 2023


Google I/O 2023 saw Google tell us repeatedly that it cares about AI, alongside the launch of its first foldable phone and Pixel-branded tablet. This year, the company is going to supercharge its apps, services, and Android operating system with AI technology. We discuss this and more on Orbital, the Gadgets 360 podcast. Orbital is available on Spotify, Gaana, JioSaavn, Google Podcasts, Apple Podcasts, Amazon Music and wherever you get your podcasts.
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New Twitter CEO Appointment May Allow Elon Musk to Focus on Tesla, Remove Distraction

Elon Musk‘s selection of a new CEO for Twitter may remove a big distraction for the billionaire and allow him to focus more on Tesla, which has been struggling with a drop in demand for its electric vehicles, analysts said.

Shares of the world’s most valuable electric vehicle maker, which have gained 40 percent this year, rose about 2 percent in trading before the bell on Friday. The stock had its worst year in 2022, losing 65 percent, amid Musk’s on-again, off-again offer for Twitter.

Ever since Musk bought Twitter in a $44 billion (nearly Rs. 3,61,490 crore) deal, Tesla investors have been worried that he may not be able to give his full attention to the company, which is in a price war with upstarts and legacy automakers.

“This is a fractional positive for Tesla shareholders because he will likely spend a little bit more time on Tesla,” said Gene Munster, Managing Partner at Deepwater Asset Management. “However, there are other things that are competing for his time.”

Musk said on Thursday he had found a new CEO for Twitter, without naming the person. The Wall Street Journal reported that Comcast NBCUniversal executive Linda Yaccarino was in talks for the top role at the social media platform.

The billionaire said he would take on the role of chief technology officer at Twitter.

“Tesla investors are likely to celebrate this move too, with Musk’s very hands-on approach at Twitter leading to concerns he had taken his eye off the ball at this EV giant,” Hargreaves Lansdown analyst Sophie Lund-Yates said.

Although Twitter has taken much of Musk’s time since its takeover, he still actively manages several other businesses such as SpaceX and Neuralink. Musk recently formed an AI company called TruthGPT to take on OpenAI‘s ChatGPT and Alphabet‘s Bard.

Musk’s involvement with Twitter has been quite chaotic. He has slashed thousands of jobs at the social media company, fired its top executive team, including its CEO, and has made many changes to its policies and strategy to rely less on ads and more on subscription money.

© Thomson Reuters 2023
 


Xiaomi launched its camera focussed flagship Xiaomi 13 Ultra smartphone, while Apple opened it’s first stores in India this week. We discuss these developments, as well as other reports on smartphone-related rumours and more on Orbital, the Gadgets 360 podcast. Orbital is available on Spotify, Gaana, JioSaavn, Google Podcasts, Apple Podcasts, Amazon Music and wherever you get your podcasts.
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Google Fined RUB 3 Million in Russia Over YouTube Videos on LGBT Propaganda: Reports

A Russian court fined Alphabet‘s Google RUB 3 million (nearly Rs. 31 lakh) on Thursday for failing to delete YouTube videos it said promoted “LGBT propaganda” and “false information” about Russia’s military campaign in Ukraine, Russian news agencies reported.

Over the last year Moscow has levied dozens of fines against Western tech companies as part of a drive to ramp up control over what Russian internet users see online.

As well as passing strict censorship laws shortly after it dispatched troops into Ukraine, Russia also last year strengthened its laws against what it calls the “promotion of LGBT propaganda”.

Under the new law, which widens Russia’s interpretation of what qualifies as “LGBT propaganda” and has been heavily criticised by independent human rights groups, any action or the spreading of any information that is considered an attempt to promote homosexuality in public, online, or in films, books or advertising, could incur a heavy fine.

Russian prosecutors said Google had refused to remove several videos posted on YouTube, including one from a blogger deemed a “foreign agent” by Moscow about how same-sex couples raise children and about the LGBT community in St. Petersburg, the TASS news agency reported.

The Russian subsidiary of Alphabet’s Google filed for bankruptcy last year after authorities seized its bank accounts following a December 2021 fine of RUB 7.2 billion roubles (nearly Rs. 767 crore)) over what Russian authorities said was the company’s “repeated failure” to delete content.

© Thomson Reuters 2023 


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Google Directed by Delhi High Court to Take Down YouTube Videos Defaming Indian Spices

The Delhi High Court has directed internet giant Google to block or take down from YouTube certain “defamatory” videos, which targeted major brands including ‘Catch’ by alleging that Indian spices contain urine and cow dung, in case they resurface.

The high court said it was convinced that creation and uploading of such videos by defendants is a “deliberate attempt to defame and disparage” the plaintiff’s goods bearing the ‘Catch’ mark.

“A perusal of the comments to said YouTube videos show that members of the public are being influenced and led into believing such false statements, causing grave prejudice to Plaintiff (Dharampal Satyapal Sons). Considering the easy and unrestricted access, there is a high probability that the defamatory videos could be shared/ seen by a large number of unsuspecting members of the public,” Justice Sanjeev Narula said.

The two defendants who had allegedly uploaded the videos were proceeded ex parte by the court since they did not join the hearings.

The court was informed by the counsel for Google that following its earlier directions, action was taken and the three videos were no longer available for viewing.

The high court said the two defendant channels — TYR and Views NNews — maliciously uploaded the videos containing derogatory and untrue remarks against Indian spices, particularly those sold under plaintiff’s ‘Catch’ brand.

“Their malafide is further manifested by their inaction in removing the infringing content from YouTube after the plaintiff had raised a complaint, which was duly acknowledged by defendant no. 2,” it said.

The high court’s order came on a suit by the plaintiff seeking permanent injunction restraining defamation and disparagement of its products manufactured and sold under their registered trademark ‘CATCH.’ The company said it has a large number of customers and its spices have exquisite flavours and aromas and maintains the highest standards of quality and hygiene and conduct routine quality checks of its products.

It approached the court after coming to know about the videos claiming that all Indian spices contain cow urine and cow dung and they targeted major brands trading in spices, including its brand.

The plaintiff said the videos were shown with a voiceover running defamatory and disparaging statements about its products.

The high court decreed the suit in favour of the plaintiff and against the two defendant channels and said the videos contain defamatory remarks against the plaintiff’s products without any basis.

“Plaintiff has placed on record a list of ingredients contained in their products/ spices advertised in the impugned videos. They have obtained certifications from all concerned regulatory bodies and have even presented reports of an independent food analysis from a certified laboratory, which do not indicate presence of cow dung, cow urine or any other contaminants, as alleged in the impugned videos,” it said.

It added that there is no authoritative material or underlying reason or assumption for the two defendants to make false claims and disseminate fallacious information under the garb of revealing the ‘truth/ facts about Indian spices.’ “It is directed that in the event the impugned videos 1, 2 and 3 resurface on defendant no. 1’s YouTube platform, the plaintiff shall be at liberty to supply the concerned URLs to defendant No. 1 (Google), who shall take appropriate action to block/ take down the same, in accordance with law.

“However, in case defendant No. 1 comes to the conclusion that the content is not identical to the impugned videos which have been injuncted, they shall inform the plaintiff of the same, within a period of one week from the date of receipt of the request, whereafter plaintiff shall be free to take recourse to appropriate measures available under law,” the court said.


OnePlus recently launched its first tablet in India, the OnePlus Pad, which is only sold in a Halo Green colour option. With this tablet, OnePlus has stepped into a new territory that’s dominated by Apple’s iPad. We discuss this and more on Orbital, the Gadgets 360 podcast. Orbital is available on Spotify, Gaana, JioSaavn, Google Podcasts, Apple Podcasts, Amazon Music and wherever you get your podcasts.

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Apple Accuses Patent Owner Arendi of Revealing Secret Settlement Agreement Details in Google Trial

Apple on Wednesday accused patent owner Arendi S.A.R.L. of revealing secret information about a settlement agreement between them, including how much Apple paid, during Arendi’s separate infringement trial against Alphabet‘s Google.

Apple asked a Delaware federal judge to impose monetary sanctions against Arendi and its law firm Susman Godfrey one day after Google defeated Arendi’s $45.5 million (roughly Rs. 44 crore) lawsuit at the trial, which did not involve Apple.

Arendi’s attorneys and representatives for Apple and Susman Godfrey did not immediately respond to requests for comment Thursday.

Arendi has sued several tech companies over its patents, which relate to retrieving information such as names and addresses from a database and entering it into word processors and spreadsheets. It sued Apple in 2012 and Google in 2013, accusing their mobile devices of violating the patents.

Apple settled with Arendi in 2021 under confidential terms. Apple’s Wednesday filing said it attended the Google trial because it feared Arendi would misuse its confidential business information during the proceedings.

“And Plaintiff did just that,” the filing said.

Apple said Arendi’s damages expert disclosed the monetary terms of their settlement during questioning by Susman Godfrey partner Seth Ard, violating the companies’ confidentiality agreement.

The company said Arendi and Susman Godfrey have “strong motivations to push the envelope on ‘inadvertently’ disclosing Apple’s confidential information” for “the ultimate benefit of Plaintiff’s licensing regime and Plaintiff’s counsel’s litigation strategy.”

Susman Godfrey previously represented Arendi in other patent lawsuits against companies including Apple, Samsung and LG.

Apple asked the court to award an unspecified amount of fees for the “flagrant violations.”

© Thomson Reuters 2023


OnePlus recently launched its first tablet in India, the OnePlus Pad, which is only sold in a Halo Green colour option. With this tablet, OnePlus has stepped into a new territory that’s dominated by Apple’s iPad. We discuss this and more on Orbital, the Gadgets 360 podcast. Orbital is available on Spotify, Gaana, JioSaavn, Google Podcasts, Apple Podcasts, Amazon Music and wherever you get your podcasts.

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Google, Microsoft, OpenAI CEOs Meet US President Biden at White House, Discuss AI Risks

President Joe Biden attended a White House meeting with CEOs of top artificial intelligence companies, including Alphabet‘s Google and Microsoft, on Thursday to discuss risks and safeguards as the technology catches the attention of governments and lawmakers globally.

Generative artificial intelligence has become a buzzword this year, with apps such as ChatGPT capturing the public’s fancy, sparking a rush among companies to launch similar products they believe will change the nature of work.

Millions of users have begun testing such tools, which supporters say can make medical diagnoses, write screenplays, create legal briefs and debug software, leading to growing concern about how the technology could lead to privacy violations, skew employment decisions, and power scams and misinformation campaigns.

Biden, who “dropped by” the meeting, has also used ChatGPT, a White House official told Reuters. “He’s been extensively briefed on ChatGPT and (has) experimented with it,” said the official, who asked that they not be named.

Thursday’s two-hour meeting which began at 11:45 am ET (09:15pm. IST), includes Google’s Sundar Pichai, Microsoft’s Satya Nadella, OpenAI‘s Sam Altman and Anthropic‘s Dario Amodei, along with Vice President Kamala Harris and administration officials including Biden’s Chief of Staff Jeff Zients, National Security Adviser Jake Sullivan, Director of the National Economic Council Lael Brainard and Secretary of Commerce Gina Raimondo.

Harris said in a statement the technology has the potential to improve lives but could pose safety, privacy and civil rights concerns. She told the chief executives they have a “legal responsibility” to ensure the safety of their artificial intelligence products and that the administration is open to advancing new regulations and supporting new legislation on artificial intelligence.

Ahead of the meeting, OpenAI’s Altman told reporters the White House wants to “get it right.”

“It’s good to try to get ahead of this,” he said when asked if the White House was moving quickly enough on AI regulation. “It’s definitely going to be a challenge, but it’s one I’m sure we can handle.”

The administration also announced a $140 million (nearly Rs. 1,150 crore) investment from the National Science Foundation to launch seven new AI research institutes and said the White House’s Office of Management and Budget would release policy guidance on the use of AI by the federal government.    Leading AI developers, including Anthropic, Google, Hugging Face, NVIDIA, OpenAI, and Stability AI, will participate in a public evaluation of their AI systems.

Shortly after Biden announced his reelection bid, the Republican National Committee produced a video featuring a dystopian future during a second Biden term, which was built entirely with AI imagery.

Such political ads are expected to become more common as AI technology proliferates.

United States regulators have fallen short of the tough approach European governments have taken on tech regulation and in crafting strong rules on deepfakes and misinformation.

“We don’t see this as a race,” the senior official said, adding that the administration is working closely with the US-EU Trade & Technology Council on the issue. 

In February, Biden signed an executive order directing federal agencies to eliminate bias in their AI use. The Biden administration has also released an AI Bill of Rights and a risk management framework.

Last week, the Federal Trade Commission and the Department of Justice’s Civil Rights Division also said they would use their legal authorities to fight AI-related harm.

Tech giants have vowed many times to combat propaganda around elections, fake news about the COVID-19 vaccines, pornography and child exploitation, and hateful messaging targeting ethnic groups. But they have been unsuccessful, research and news events show.

© Thomson Reuters 2023  
 


Xiaomi launched its camera focussed flagship Xiaomi 13 Ultra smartphone, while Apple opened it’s first stores in India this week. We discuss these developments, as well as other reports on smartphone-related rumours and more on Orbital, the Gadgets 360 podcast. Orbital is available on Spotify, Gaana, JioSaavn, Google Podcasts, Apple Podcasts, Amazon Music and wherever you get your podcasts.
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Google Wins US Patent Trial Over Data-Retrieval Technology on Pixel Phones, Google Apps

Alphabet’s Google LLC won a jury trial on Tuesday in a long-running patent lawsuit in Delaware federal court over features in Google’s smartphones and apps.

The jury decided that Luxembourg-based patent owner Arendi SARL’s patent was invalid and that Google did not infringe it, according to the verdict made public on Wednesday.

Attorneys for Arendi did not immediately respond to a request for comment. Google spokesperson José Castañeda said the company was pleased with the decision and appreciated the jury’s “careful attention to the extensive evidence presented in this case.”

Norwegian inventor Atle Hedloy’s Arendi sued Google in 2013 over the patent, which relates to retrieving information like names and addresses from a database and entering it into word processors and spreadsheets.

Arendi alleged that Google’s mobile devices and apps including Gmail, Chrome, Docs, and Messages infringed. It asked the court for $45.5 million (roughly Rs. 37 crore) in damages, according to a spokesperson for Google’s law firm Paul Hastings.

The jury determined that Google did not infringe Arendi’s patent and agreed with Google’s argument that the patent was invalid based on earlier publications that disclosed the same invention.

Arendi has also sued other tech companies including Apple, Microsoft, and Samsung Electronics over related patents. Those cases have all been dismissed or resolved. 

© Thomson Reuters 2023 


The Vivo X90 Pro has finally made its debut in India, but is the company’s flagship smartphone for 2023 equipped with enough upgrades over its predecessor? We discuss this and more on Orbital, the Gadgets 360 podcast. Orbital is available on Spotify, Gaana, JioSaavn, Google Podcasts, Apple Podcasts, Amazon Music and wherever you get your podcasts.
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Apple, Google Working Together to Curb Unwanted Tracking of Users by Bluetooth Devices Like AirTags

Alphabet-owned Google and Apple said on Tuesday they were working together to curb unwanted tracking of people by Bluetooth devices such as AirTags used for finding lost items.

The companies together have submitted a draft with specifications that will require all Bluetooth location-tracking devices to alert users of any unauthorized tracking on both iOS and Android devices.

Feedback from device manufacturers as well as various safety and advocacy groups has been integrated into the specifications, the companies said, adding that have support from companies such as Samsung Electronics and consumer electronics company Tile.

Since the launch of AirTags, privacy experts and law enforcement have said some people use it for criminal or malicious purposes.

AirTags are intended to be slipped into or attached to keys, wallets, backpacks and other items so people can find them when they are lost.

In an effort to boost privacy, Apple in 2021 had launched an Android detector app to help users scan nearby AirTags or other similar item trackers that might be travelling with them without their knowledge.

Earlier in 2020, Apple and Google also said they would ban the use of location tracking in apps that use a contact tracing system meant to help slow the spread of the coronavirus.

© Thomson Reuters 2023


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Meta Said to Be Targeting $7 Billion in Its Second Blue-Chip Bond Sale

Meta Platforms emerged as the first mega-cap technology company to tap the US investment-grade bond market as turmoil in the financial sector has toppled five banks since March.

The social-media behemoth, which reported earnings last week, is looking to raise $7 billion (nearly Rs. 57,250 crore) in a five-part deal, according to a person familiar with the matter. The longest portion of the offering, a 40-year security, may yield 215 basis points over Treasuries, the person said.

Eleven companies have already come forward with bond offerings Monday as companies look to issue debt before the Federal Open Market Committee meeting and subsequent rate decision Wednesday. 

Meta raised $10 billion (nearly Rs. 81,790 crore) in its first ever corporate bond issue last year. The Facebook parent plans to use the fresh funds to help finance capital expenditures, repurchase outstanding shares of its common stock, and for acquisitions or investments, the person added.  

The Menlo Park, California-based company has spent the last months cutting costs and restructuring its workforce, while advertising sales rebounded in the first quarter. Even though it touts strong cash flow, the company is likely looking to shore up extra cash for future bond buybacks, according to Bloomberg Intelligence analyst Robert Schiffman.

“After it boosted repurchase authorization by $40 billion (nearly Rs. 3,27,160 crore) in January, we envision shareholder returns will keep growing — similar to Alphabet and Apple — as free-cash-flow prospects improve,” he wrote in a note. “With initial price talk wide to peers, we perceive little credit risk and strong relative value out the curve.”

Representatives for Meta did not immediately respond to a request for comment. 

© 2023 Bloomberg LP


Smartphone companies have launched many compelling devices over the first quarter of 2023. What are some of the best phones launched in 2023 you can buy today? We discuss this on Orbital, the Gadgets 360 podcast. Orbital is available on Spotify, Gaana, JioSaavn, Google Podcasts, Apple Podcasts, Amazon Music and wherever you get your podcasts.
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