Some PlayStation 5 players who purchased deluxe versions of Diablo 4 are still unable to play the game thanks to a persistent “invalid licence” error.
“We are seeing reports regarding PlayStation users experiencing Invalid License errors,” read a tweet from the official Diablo account. “The team is looking into this right now and will update once we have more information.”
Diablo 4’s early access period began on June 1 at 4pm Pacific for those who had purchased the $89.99 Digital Deluxe Edition, or the $99.99 Ultimate Edition of the game, but some PlayStation gamers were met with an “unable to find a valid license for Diablo IV” error.
We are seeing reports regarding PlayStation users experiencing Invalid License errors.
The team is looking into this right now and will update once we have more information.
— Diablo (@Diablo) June 1, 2023
“$140 (Canadian) dollars for a game to play early,” read a post from Twitter user @courtlalonde.. “The game doesn’t work, and gives an error code. Priceless.” Others seemingly recalled the launch issues of previous Diablo titles. “Streamers playing and having fun while I stare at the login screen,” replied user Ardim to an official Diablo forum post. “Hello darkness, my old friend…”
Twitter user @KevlarMack expressed their frustration too: “After over 2 hours of waiting, this is becoming annoying. People literally paid extra money for four days of early access to Diablo 4. Where is our compensation then?”
Many users are reporting an unofficial workaround for the issue, however, saying that redeeming a free game or demo from the PlayStation Store will let the system remember that the user does have a valid license, and so allow them to access the game.
Elsewhere, many PC players seem to have been enjoying a much smoother early access experience. “I just completed Act 1 at level 16, stayed connected the whole time and not even a bit of lag,” wrote Reddit user u/AbraKdabra in a post with 1.4 thousand upvotes. “Blizzard really outdid themselves and this game feels f**king amazing, now it’s time for the new content.”
In IGN’s 9/10 review we described Diablo 4 as a “stunning sequel with near perfect endgame progression design that makes it absolutely excruciating to put down”. Be sure to check out our Wiki guide to stay up to date with tips and tricks that’ll help you get the most out of your journey through hell.
Anthony is a freelance contributor covering science and video gaming news for IGN. He has over eight years experience of covering breaking developments in multiple scientific fields and absolutely no time for your shenanigans. Follow him on Twitter @BeardConGamer