TRAI Asks Telcos to Submit State, UT-Wise Call Service Quality Reports

TRAI Asks Telcos to Submit State, UT-Wise Call Service Quality Reports

Sector regulator TRAI on Friday issued directions to telecom service providers to submit service quality reports for each state and Union Territory too. TRAI said submission of state and Union Territory-wise report for QoS (quality of service) parameters is essential for optimum analysis of service quality being provided by telcos. “This…

TRAI Cracks Down at Telcos for Unauthorised, Pesky Promotional Messages

TRAI Cracks Down at Telcos for Unauthorised, Pesky Promotional Messages

Telecom regulator TRAI on Thursday cracked down on unauthorised, pesky promotional messages by telemarketers as it issued directions to telecom operators to act swiftly to stop the misuse of headers and message templates. To stop such misuse and curb unwanted messages, the regulator has directed access service providers (telecom operators)…