Retailers Cannot Insist on Customers’ Mobile Numbers to Provide Services, Consumer Affairs Ministry Says

Retailers Cannot Insist on Customers’ Mobile Numbers to Provide Services, Consumer Affairs Ministry Says

The Consumer Affairs Ministry has issued an advisory directing retailers not to insist on the personal contact details of customers for delivering certain services, Consumer Affairs Secretary Rohit Kumar Singh said on Tuesday. The advisory has been issued following several consumer complaints. Customers have complained about many retailers not providing…