Canada to Investigate Data Collection by ChatGPT Parent OpenAI Amid Privacy Concerns

Canadian privacy regulators are launching a joint investigation into ChatGPT-parent OpenAI’s data collection and usage, becoming the latest major government to take a closer look at the regulation of artificial intelligence (AI) tools.

The federal privacy regulator, along with counterparts in Quebec, British Columbia, and Alberta, will investigate if OpenAI has obtained consent for the collection, use, and disclosure of personal information of residents via ChatGPT, the Office of the Privacy Commissioner of Canada said on Thursday.

OpenAI did not immediately respond to a Reuters request for comment.

The launch of chatbot sensation ChatGPT has fueled an AI race among tech giants such as Alphabet and Meta, leaving governments in a tough spot as they mull laws to govern the use of the radically new technology.

ChatGPT can generate articles, essays, jokes, and even poetry in response to prompts. OpenAI, a private company backed by Microsoft, made it available to the public for free in late November.

Canada’s probe will also look into whether the company has respected “its obligations with respect to openness and transparency, access, accuracy, and accountability”.

“As this is an active investigation, no additional details are available,” the commissioner’s office said, adding that the findings of the investigation would be reported publicly. 

© Thomson Reuters 2023  


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Microsoft Beefs Up ChatGPT With Bing Search in Wide-Ranging AI Product Launch

Microsoft on Tuesday started making available to users a host of AI upgrades, including to ChatGPT, its search engine Bing as well as to cloud services – an expansive launch that seeks to narrow the gap with Alphabet‘s Google.

Among key changes is the rollout of live search results from Bing to ChatGPT, the viral chatbot from its partner OpenAI whose answers originally were limited to information as of 2021.

Now, ChatGPT can pull from Bing web results for paid subscribers and will do so soon for free users, the company said at its annual Microsoft Build conference.

The company also is expanding so-called plug-ins for Bing, using a standard embraced by OpenAI and letting businesses transact more easily with consumers in its search engine.

For instance, one such tool can help a web surfer looking for dinner ideas with a suggested recipe and ingredients that could then be ordered from Instacart in a single click, said Yusuf Mehdi, Microsoft’s consumer chief marketing officer.

“This is a profound change to how people will use the web,” he said in an interview.

Asked if Microsoft could sell ad placements related to the plug-ins, Mehdi said the company hasn’t gotten to that point but that “the model for how people acquire customers is changing.”

The updates to Bing are part of Microsoft’s effort to capture more of the estimated $286 billion (roughly Rs. 23,65,700 crore) market for search advertising globally.

Like Microsoft, Google has also recently showcased generative AI upgrades for its search engine, learning from past data how to respond to open-ended queries where no clear answers exist on the web.

Which updated search engine consumers prefer remains unclear, as Google has yet to roll out its changes widely. However, its standalone competitor to ChatGPT, a chatbot known as Bard, is available and already includes answers informed by Google’s search results.

Asked if ChatGPT will supplant Microsoft’s Bing now that it includes recent information from the web, Mehdi said the programs offer different experiences but that Microsoft would benefit either way, with citations in ChatGPT driving traffic to Bing.

New cloud service features include allowing businesses to build plug-ins connecting to Microsoft 365 Copilot, its AI assistant for enterprises.

A plug-in could let a staffer in plain language ask the AI to book travel or explain legal issues with vendor contracts, Microsoft said. Microsoft aims to let companies configure their own AI copilots more broadly.

The company also said it will make an AI assistant, or copilot, available as a preview for some users of its widespread Windows operating system starting in June. It also announced ways it is helping consumers determine if its AI generated an image or video, similar to an announcement by Google.

© Thomson Reuters 2023


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Intel Reveals Details on Its Plans to Make Chip for AI Computing by 2025 Against Rivals Nvidia, AMD

Intel on Monday provided a handful of new details on a chip for artificial intelligence (AI) computing it plans to introduce in 2025 as it shifts strategy to compete against Nvidia and Advanced Micro Devices.

At a supercomputing conference in Germany on Monday, Intel said its forthcoming “Falcon Shores” chip will have 288GB of memory and support 8-bit floating point computation. Those technical specifications are important as artificial intelligence models similar to services like ChatGPT have exploded in size, and businesses are looking for more powerful chips to run them.

The details are also among the first to trickle out as Intel carries out a strategy shift to catch up to Nvidia, which leads the market in chips for AI, and AMD, which is expected to challenge Nvidia’s position with a chip called the MI300.

Intel, by contrast, has essentially no market share after its would-be Nvidia competitor, a chip called Ponte Vecchio, suffered years of delays.

Intel on Monday said it has nearly completed shipments for Argonne National Lab’s Aurora supercomputer based on Ponte Vecchio, which Intel claims has better performance than Nvidia’s latest AI chip, the H100.

But Intel’s Falcon Shores follow-on chip won’t be to market until 2025, when Nvidia will likely have another chip of its own out.

Jeff McVeigh, interim head of Intel’s accelerated computing systems and graphics group, said the company is taking time to rework the chip after giving up its prior strategy of combining graphics processing units (GPUs) with its central processing units (CPUs).

“While we aspire to have the best CPU and the best GPU in the market, it was hard to say that one vendor at one time was going to have the best combination of those,” McVeigh told Reuters. “If you have discrete offerings, that allows you at the platform level to choose both between the ratio as well as the vendors.”

© Thomson Reuters 2023


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TCS Partners With Google Cloud, Launches Generative AI

Tata Consultancy Services (TCS) on Monday announced an expanded partnership with Google Cloud and the launch of its new offering — TCS Generative AI which leverages Google Cloud’s generative AI services, to design and deploy custom-tailored business solutions. 

Building on its domain knowledge across multiple verticals and investments, TCS has developed a large portfolio of artificial intelligence (AI)-powered solutions and intellectual property in the areas of AIOps, Algo Retail, smart manufacturing, digital twins and robotics. 

The company is currently working with clients in multiple industries, to explore how generative AI can be used to deliver value in their specific business contexts, according to a company statement shared with stock exchanges on Monday. 

AIOps is the multi-layered application of big data analytics and machine learning to IT operations data. 

Generative AI is used in any algorithm/model that utilizes AI to output a brand-new attribute. Right now, the most prominent examples are ChatGPT and DALL-E

According to the statement, this new offering is powered by Google Cloud’s Generative AI tools — Vertex AI, Generative AI Application Builder and Model Garden, and TCS’ own solutions. 

TCS will use its client-specific contextual knowledge, proven design thinking and agile development processes to ideate solutions jointly with clients, rapidly prototype the most promising ideas and build full-fledged transformation solutions with enhanced time to value. 

According to the company, these collaborative exercises will utilise TCS Pace Ports, the company’s co-innovation hubs — in New York, Pittsburg, Toronto, Amsterdam and Tokyo — where clients can also engage with academic researchers and start-up partners from TCS’ extended innovation ecosystem. 

TCS has been investing in scaling its expertise in rapidly evolving cloud technologies. It has over 25,000 engineers certified on Google Cloud. 

In addition, TCS has 50,000 associates trained in AI, with plans to earn 40,000 skill badges on Google Cloud Generative AI within the year, to support the anticipated demand for its new offering, TCS said.


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After ChatGPT, Italy’s Regulator Plans to Review Other Artificial Intelligence Platforms

Italy’s data protection authority Garante plans to review other artificial intelligence platforms and hire AI experts, a top official said, as it ramps up scrutiny of the powerful technology after temporarily banning ChatGPT in March.

Garante is among the most proactive of the 31 national data protection authorities which oversee Europe’s data privacy regime known as the General Data Protection Regulation (GDPR).

The agency was the first to ban AI chatbot company Replika, to impose fines on facial recognition software maker Clearview AI, and to restrict TikTok in Europe.

In March, it temporarily banned Microsoft-backed OpenAI‘s bot ChatGPT and launched a probe over the application’s suspected breach of privacy rules.

“We plan to kick off a wide-scope review of generative and machine learning AI applications which are available online because we want to understand if these new tools are addressing issues linked to data protection and privacy laws compliance — and we will start new probes, if needed,” said Agostino Ghiglia, a member of Garante’s board.

The success of ChatGPT has prompted tech heavyweights from Alphabet to Meta to promote their own versions, and lawmakers and governments around the world are debating new laws that could take years to be enforced.

“We are looking for three AI advisers because we are aware AI tools are evolving very quickly and we need experts with tech background to help us in our data protection activity,” Ghiglia said.

The move is the latest example of how some regulators are relying on existing laws to control a technology that could upend the way societies and businesses operate.

The four-member Garante board is made up of law experts. Ghiglia said the authority has 144 staff, well below its European peers in France, Spain and Britain. Most have a background in law, Ghiglia said.

In its crackdown on ChaTGPT, Garante used provisions of GDPR, particularly those that protect underage children and grant individuals the right to request cancellation and object to the use of their personal data.

After Garante took steps, ChatGPT maker OpenAI made changes to its chatbot to regain compliance.

“Members of the Garante board often become aware of potential breaches of privacy laws because we simply explore digital tools and applications once they are available,” Ghiglia said.

“We explored ChatGPT and realised it was not compliant with EU data privacy rules.”

It will take years for potential new legislation regulating AI to come into force.

“That’s why we decided to act swiftly with ChatGPT”, Ghiglia said.

© Thomson Reuters 2022


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OpenAI Chief to Propose Mandatory License for Firms Building ChatGPT-Like Powerful AI at US Congress

OpenAI, the startup behind ChatGPT, wants the US to consider mandating licenses for companies to develop powerful artificial intelligence like the kind underpinning its chatbot, its chief executive plans to tell Congress on Tuesday.

In his first appearance before a congressional panel, CEO Sam Altman is set to advocate licensing or registration requirements for AI with certain capabilities, his written testimony shows. That way, the US can hold companies to safety standards, for instance testing systems before their release and publishing the results.

“Regulation of AI is essential,” Altman said in the prepared remarks which were seen by Reuters.

For months, companies large and small have raced to bring increasingly dexterous AI to market, throwing endless data and billions of dollars at the challenge. Some critics fear the technology will exacerbate societal harms, among them prejudice and misinformation, while others warn AI could end humanity itself.

The White House has convened top technology CEOs including Altman to address AI. US lawmakers likewise are seeking action to further the technology’s benefits and national security while limiting its misuse. Consensus is far from certain.

An OpenAI staffer recently proposed the creation of a US licensing agency for AI, which could be called the Office for AI Safety and Infrastructure Security, or OASIS, Reuters has reported.

Altman did not comment on OASIS in the written testimony, though he advocated “a governance regime flexible enough to adapt to new technical developments” and “regularly update the appropriate safety standards.”

Technology experts have said licenses risked crowding out smaller players or losing relevance if AI evolves too quickly, though they would help the US focus oversight and protect against abuses.

OpenAI is backed by Microsoft. Altman is also calling for global cooperation on AI and incentives for safety compliance.

Tuesday’s hearing marks an important step toward US oversight, leaders of the Judiciary Committee’s subcommittee on Privacy, Technology & the Law have said.

“AI is no longer fantasy or science fiction. It is real, and its consequences for both good and evil are very clear and present,” said Senator Richard Blumenthal, the subcommittee’s chair. It is important that AI does not lead to an explosion of disinformation and identity fraud, he said, and the industry should be subject to transparency and accountability.

Another witness on Tuesday will be Christina Montgomery, International Business Machines Corp’s chief privacy and trust officer. She is expected to urge Congress to focus regulation on areas with the potential to do the greatest societal harm.

© Thomson Reuters 2023


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Amazon Plans to Add ChatGPT-style Conversational Product Search to its Online Store

Amazon.com plans to bring ChatGPT-style product search to its web store, rivalling efforts by Microsoft and Google to weave generative artificial intelligence into their search engines.

The e-commerce giant’s ambitions appear in recent job postings reviewed by Bloomberg News. One listing seeking a senior software development engineer says the company is “reimagining Amazon Search with an interactive conversational experience” designed to help users find answers to questions, compare products and receive personalised suggestions.

“We’re looking for the best and brightest across Amazon to help us realise and deliver this vision to our customers right away,” the company said in the listing, which was posted on its jobs board last month. “This will be a once in a generation transformation for Search.”

Another posted job would be part of “a new AI-first initiative to re-architect and reinvent the way we do search through the use of extremely large scale next-generation deep learning techniques.”

Amazon spokesperson Keri Bertolino declined to comment on the job listings. “We are significantly investing in generative AI across all of our businesses,” she said in an email.

Conversational product search has the potential to reshape a key element of Amazon’s core retail business. The search bar at the top of the app and home page in recent years have become the default gateway for millions of shoppers seeking to find a specific product. More than half of US shoppers say they start product searches on Amazon.com, a higher share than Google, according a survey conducted earlier this year by Jungle Scout, a maker of software for sellers on Amazon.

Early deployments of generative AI by Microsoft, Alphabet’s Google and others have been beset by errors in response to basic questions. But they also show how a beefed-up Microsoft Bing or Google search could offer users a more valuable way to find products.

Asking Microsoft Bing — which is powered by OpenAI’s ChatGPT – to show the five best electric razors pulled up a roster of five products, including citations to reviews from Men’s Health and GQ, along with links to stores selling the products. The same search on Amazon yields a pair of ads, followed by dozens of products.

Amazon’s search experience has been criticised in recent years for the increased share of results devoted to ads and other sponsored content.

Generative AI uses vast quantities of data to assemble large language models that can help create text or images following a prompt. Amazon Chief Executive Officer Andy Jassy said on an earnings call last month that the technology “presents a remarkable opportunity to transform virtually every customer experience.”

Amazon Web Services, the company’s cloud-computing unit, in April announced a set of services that rely on advances in generative AI. They have yet to be widely released. Meanwhile, the company is hoping to use similar technology to improve its Alexa voice assistant, Insider reported. Amazon is also building a team to use artificial intelligence tools to create photos and videos for advertising campaigns, the Information reported this month.

© 2023 Bloomberg LP


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New Twitter CEO Appointment May Allow Elon Musk to Focus on Tesla, Remove Distraction

Elon Musk‘s selection of a new CEO for Twitter may remove a big distraction for the billionaire and allow him to focus more on Tesla, which has been struggling with a drop in demand for its electric vehicles, analysts said.

Shares of the world’s most valuable electric vehicle maker, which have gained 40 percent this year, rose about 2 percent in trading before the bell on Friday. The stock had its worst year in 2022, losing 65 percent, amid Musk’s on-again, off-again offer for Twitter.

Ever since Musk bought Twitter in a $44 billion (nearly Rs. 3,61,490 crore) deal, Tesla investors have been worried that he may not be able to give his full attention to the company, which is in a price war with upstarts and legacy automakers.

“This is a fractional positive for Tesla shareholders because he will likely spend a little bit more time on Tesla,” said Gene Munster, Managing Partner at Deepwater Asset Management. “However, there are other things that are competing for his time.”

Musk said on Thursday he had found a new CEO for Twitter, without naming the person. The Wall Street Journal reported that Comcast NBCUniversal executive Linda Yaccarino was in talks for the top role at the social media platform.

The billionaire said he would take on the role of chief technology officer at Twitter.

“Tesla investors are likely to celebrate this move too, with Musk’s very hands-on approach at Twitter leading to concerns he had taken his eye off the ball at this EV giant,” Hargreaves Lansdown analyst Sophie Lund-Yates said.

Although Twitter has taken much of Musk’s time since its takeover, he still actively manages several other businesses such as SpaceX and Neuralink. Musk recently formed an AI company called TruthGPT to take on OpenAI‘s ChatGPT and Alphabet‘s Bard.

Musk’s involvement with Twitter has been quite chaotic. He has slashed thousands of jobs at the social media company, fired its top executive team, including its CEO, and has made many changes to its policies and strategy to rely less on ads and more on subscription money.

© Thomson Reuters 2023
 


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Meta Joins Generative AI Race, Will Begin Testing AI-Powered Ads Tools to Create Content

Social media giant Meta Platforms joined the generative AI product race on Thursday, saying it would begin testing artificial intelligence-powered ad tools that can create content like image backgrounds and variations of written text.

A select group of advertisers will be invited to experiment with the tools in a “testing playground” that the company is calling the AI Sandbox, Meta executives said at a press event in New York.

The executives declined to specify how many advertisers would have access to the space at the outset, saying only that the group was small.

Meta planned to grant access to more advertisers in July and integrate some of the features into general-purpose ad products later in the year, they said.

The announcement marks the Facebook and Instagram owner’s first foray into rolling out products that use generative AI technology, which mines vast stores of past data to generate new content like prose, art, and software code.

A frenzy of interest and investment has swirled around the technology since Microsoft-backed startup OpenAI launched chatbot ChatGPT in the fall.

Meta’s announcement came a day after its top digital ads rival, Alphabet’s Google, said it would start offering integrations of the technology in its search, email, and photo products.

© Thomson Reuters 2023


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OpenAI CEO to Testify Before US Senate Panel Next Week on Concerns Regarding AI Regulations

OpenAI CEO Sam Altman will make his first appearance before a Senate panel next week as the US Congress grapples with how best to regulate artificial intelligence as the technology becomes more powerful and widespread.

Altman will testify before the Senate Judiciary Subcommittee on Privacy, Technology & the Law on Tuesday on what laws might be needed to safeguard Americans as government and companies begin to use AI in everything from medicine to finance to surveilling workers.

It will be Altman’s first testimony before Congress, the panel said in announcing the hearing.

Altman will also attend a dinner on Monday night for members of the House of Representatives, according to Representative Ted Lieu’s office which is co-hosting the event.

Altman was part of a White House meeting on AI last week that discussed how to ensure regulatory safeguards. In response to a question about whether companies agree on regulations, Altman told reporters, “We’re surprisingly on the same page on what needs to happen.”

Another of the witnesses is Christina Montgomery, chief privacy officer at IBM.

“Artificial intelligence urgently needs rules and safeguards to address its immense promise and pitfalls,” said Sen. Richard Blumenthal, chair of the panel. “This hearing begins our Subcommittee’s work in overseeing and illuminating AI’s advanced algorithms and powerful technology.”

Recently, Britain’s competition regulator also said it would start examining the impact of artificial intelligence on consumers, businesses, and the economy and whether new controls were needed on technologies such as OpenAI’s ChatGPT.

The sudden popularity of generative AI applications such as ChatGPT and Midjourney has highlighted a technology that could upend the way businesses and society operate.

© Thomson Reuters 2023  


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